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- Tasks: Support and maintain large-scale systems for building management and security operations.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Work in a supportive environment with great career advancement potential.
- Why this job: Be part of a dynamic team solving real-world tech challenges.
- Qualifications: Bachelor's degree and 2-5 years of relevant experience required.
The predicted salary is between 36000 - 60000 £ per year.
Locations: London, United Kingdom
Time type: Full time
Posted on: Posted Today
Job requisition id: R0013600
What this Job Entails:
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Monitor ticket queue and IM channels
- Monitor and participate in managing systems and infrastructure
- Accurately record all metadata related to tickets on internal tools, including, but not limited to, CTI (category, type and item), outage resolution time, IM transcripts, postmortems, etc.
- Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams, engaging other teams as necessary
- Maintain contact with 3rd parties and help to represent the assigned team in a professional and courteous manner which complies with clients’ vendor code of conduct.
- Provide out of business hours support for any scheduled time sensitive upgrades
- Provide 24/7 on-call support for critical system’s outages
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Comfortable with building and managing various servers
- Experience with networking management, configurations and changes
- Experience with systems and networking troubleshooting to identify the root cause and fixes
- Knowledgeable about ticket systems and follow processes
- Good communication and writing skills
Preferred Qualifications:
- Automation and scripting experience
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Systems Administrator II employer: Astreya Inc.
Contact Detail:
Astreya Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator II
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Systems Administrators and practice your answers. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Show off your skills! If you’ve got any personal projects or contributions to open-source software, make sure to highlight them. It’s a great way to demonstrate your hands-on experience and passion for systems administration.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Systems Administrator II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Administrator II role. Highlight your relevant experience, especially in systems administration and networking. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality in applications.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Systems Administrator II position. We can’t wait to hear from you!
How to prepare for a job interview at Astreya Inc.
✨Know Your Systems
Make sure you brush up on your systems administration knowledge. Familiarise yourself with the specific systems and networking technologies mentioned in the job description. Being able to discuss your experience with these systems will show that you're not just a good fit, but that you’re genuinely interested in the role.
✨Ticket System Savvy
Since the role involves working with ticket systems, it’s crucial to understand how they operate. Prepare to discuss any previous experiences you've had with ticketing systems, including how you managed and resolved tickets. This will demonstrate your ability to follow processes and work efficiently under pressure.
✨Communication is Key
As a Systems Administrator, you'll need to communicate effectively with both internal teams and third-party vendors. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully navigated communication challenges in the past.
✨Show Your Problem-Solving Skills
Be ready to showcase your troubleshooting skills. Think of specific instances where you identified the root cause of an issue and how you resolved it. This will highlight your analytical thinking and ability to work through problems methodically, which is essential for this role.