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For Companies At a Glance
- Tasks: Provide onsite tech support, troubleshoot hardware and software issues for end users.
- Company: Leading technology firm in Greater London with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in tech support.
- Qualifications: Associate's degree in IT and strong communication skills required.
- Other info: 100% onsite role with a focus on customer service and adaptability.
The predicted salary is between 28800 - 42000 £ per year.
A leading technology firm in Greater London is seeking a Field Services Technician to provide onsite technical support for end users, including troubleshooting hardware and software issues.
Candidates should possess an Associate's degree in IT and have strong communication skills. This 100% onsite role requires the ability to work independently and manage inventory effectively.
The ideal candidate is adaptable, reliable, and has a strong customer service orientation.
Onsite Field Services Technician I - IT & AV Support employer: Astreya Inc.
Contact Detail:
Astreya Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Field Services Technician I - IT & AV Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT and AV support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've solved hardware and software issues in the past. We want to see that you can think on your feet!
✨Tip Number 3
Show off your customer service skills! During interviews, highlight times when you’ve gone above and beyond to help users. Remember, this role is all about making tech work for people, so let your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Onsite Field Services Technician I - IT & AV Support
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT knowledge and any relevant experience in your application. We want to see how you can troubleshoot hardware and software issues, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your application for the Field Services Technician role. Mention your strong communication skills and customer service orientation, as these are key for us in this position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Astreya Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software troubleshooting. Be ready to discuss specific issues you've resolved in the past and how you approached them.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with end users, practice explaining complex tech concepts in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Demonstrate Your Independence
Prepare examples that showcase your ability to work independently. Think about times when you managed your own projects or solved problems without much guidance, as this will highlight your reliability.
✨Be Ready for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare some anecdotes that illustrate your strong customer service orientation and how you’ve turned challenging interactions into positive outcomes.
