School IT Technician: 1st/2nd Line Support & AV Tech in Bristol

School IT Technician: 1st/2nd Line Support & AV Tech in Bristol

Bristol Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Astrea Academy Trust

At a Glance

  • Tasks: Provide essential IT support and ensure all tech meets educational needs.
  • Company: Astrea Academy Trust, a supportive environment in Bristol.
  • Benefits: Full-time role with pension scheme, employee assistance, and shopping discounts.
  • Other info: Exciting opportunity to start in September 2026 or earlier.
  • Why this job: Make a difference in education while developing your IT skills.
  • Qualifications: Enthusiasm for IT and ability to assist users effectively.

The predicted salary is between 25000 - 30000 £ per year.

Astrea Academy Trust in Bristol is seeking an enthusiastic IT Technician to provide vital support across their schools. The role involves delivering first and second line IT assistance to users, ensuring all ICT and AV equipment meets educational needs.

The successful candidate will enjoy a full-time position with a range of benefits including a contributory pension scheme, employee assistance program, and discounts on shopping. The start date is September 1st, 2026, or earlier if possible.

School IT Technician: 1st/2nd Line Support & AV Tech in Bristol employer: Astrea Academy Trust

Astrea Academy Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant city of Bristol, employees benefit from a comprehensive range of perks, including a contributory pension scheme, an employee assistance programme, and exclusive shopping discounts, all while contributing to the educational success of students across our schools.

Astrea Academy Trust

Contact Details:

Astrea Academy Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land School IT Technician: 1st/2nd Line Support & AV Tech in Bristol

Tip Number 1

Network, network, network! Reach out to current or former employees at Astrea Academy Trust on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!

Tip Number 2

Prepare for the interview by brushing up on common IT support scenarios. We should be ready to demonstrate our problem-solving skills and technical knowledge, especially around AV tech and first/second line support.

Tip Number 3

Show off our passion for education technology! During interviews, let’s share examples of how we've used tech to enhance learning experiences. This will show that we’re not just tech-savvy but also aligned with their mission.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new roles that pop up!

We think you need these skills to ace School IT Technician: 1st/2nd Line Support & AV Tech in Bristol

1st Line Support
2nd Line Support
AV Technology Support
ICT Equipment Management
User Assistance
Problem-Solving Skills
Technical Troubleshooting

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with IT support and AV tech. We want to see how your skills match the needs of our schools, so don’t be shy about showcasing relevant projects or roles!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about supporting education through technology. We love hearing personal stories that connect your experience to our mission.

Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide effective solutions, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Astrea Academy Trust

Know Your Tech Inside Out

Make sure you’re familiar with the common IT issues schools face, especially in 1st and 2nd line support. Brush up on your knowledge of AV equipment and how it integrates into educational settings. Being able to discuss specific examples will show your enthusiasm and expertise.

Showcase Your Problem-Solving Skills

Prepare to share examples of how you've tackled IT challenges in the past. Think about situations where you resolved technical issues quickly or improved processes. This will demonstrate your ability to think on your feet and provide effective support.

Understand the Educational Environment

Research Astrea Academy Trust and their approach to technology in education. Knowing their values and how they use ICT can help you tailor your answers and show that you’re genuinely interested in contributing to their mission.

Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the types of projects you might work on or how the IT team collaborates with teachers. This shows your eagerness to engage and be part of the team.