Medical Information Lead (12 Month Fixed Term Contract)

Medical Information Lead (12 Month Fixed Term Contract/Secondment)

London

Advert Closing Date: 22nd September

Introduction to role:

Do you want to turn complex evidence into clear guidance that shapes real decisions and improves outcomes across the patient journey?

Purpose:

Lead and evolve AstraZeneca UK's Medical Information function, shaping how healthcare professionals and patients access trusted scientific information, while driving innovation, digital transformation and excellence in customer experience.

Key Accountabilities:

• Lead the Medical Information team through multiple accountabilities ensuring visibility and alignment throughout AstraZeneca
• Provide clear direction and motivation to team members, ensuring development and capabilities continue to evolve and team members operate at the top of their licence
• Drive innovation and champion the use of responsible AI within Medical Information, taking smart risks and making business aligned decisions to optimise team activities and capacity, as well push the boundaries of what Medical Information could and should deliver
• Set high standards within the business through compliance of ABPI Code of Practice, monitor and maintain team KPIs and vendor operations, and act as a Medical Information expert providing guidance to all areas of the business where needed .

Team Leadership:

• Provide effective leadership to the Medical Information team, ensuring high performance, efficient collaboration, clear accountability, and a culture that encourages innovation and continuous improvement.
• Develop and drive the long- and short-term strategy and operational plan ensuring delivery against it, including prioritising activities.
• Use creative problem solving and employ influence throughout the business to proactively remove potential barriers to team success.
• Actively contributes toward the growth, mentoring and training, and development of team members including recruitment, goal setting and delivery and capability build.
• Establish and monitor performance standards and metrics including overseeing third-party vendor delivery.
• Accountable for managing the budget for Medical Information within agreed limits and according to phased targets.

Cross Functional business partnering and advancement of MI innovation strategy

Provide oversight and analysis of the entire Medical Information content, finding opportunities to improve AstraZeneca UK's services and customer experience, especially in contribution to Medical Affairs pre-launch excellence strategy.

Champion cross-functional partnership as a key element of strategic alignment with the rest of Medical Affairs and brand-aligned commercial teams; at AstraZeneca, Med Info is a strategic partner actively contributing to launch activities, medical education and patient activation. The UK MI team are currently undergoing a transformational capability build to increase breadth of customer engagement and support the needs of the wider Medical Affairs function as well as evolving industry trends. This role will lead in the implementation and evolution of these new capabilities and activities and help the team navigate their refreshed remit.

Compliance and Governance

Ensure all Medical Information activities follow relevant legislation, procedural documents, company policies, and applicable codes. This includes the ABPI Code of Practice. Maintain accurate and up-to-date personal training records. Provide expert advice on legislative and compliance matters, monitor compliance metrics, and promptly address any issues. Support audits, inspections, and associated preparations, and offer Medical Information expertise to cross-functional and Issue Management Teams, including the development of Q&A documents for supply and stock issues. Ensure technical standards are maintained for enquiry handling, adverse event reporting, product recalls, and product quality complaints. Work alongside Medical Affairs and other relevant functions to deliver AZUK's Named Patient Supply (also known as compassionate use or early access).

Essential Skills/Experience:

• Life science degree or appropriate professional qualifications
• Experience of Leading Medical Information or aligned teams within the pharmaceutical or healthcare industry
• Demonstrable knowledge of legislation governing medical information and pharmacovigilance in the UK and EU.
• Experience of external customer interaction
• Strong ability to solve problems and driving digital al or AI innovation
• Able to demonstrate experience of creation and management of digital assets including websites, platforms, portals and chatbots
• Ability to effectively influence and interact with cross-functional colleagues
• Excellent written and verbal communication skills
• Awareness of NHS customer groups and other key customers

Desirable Skills/Experience:

• Healthcare professional qualification
• Experience of pharmacovigilance
• Product/therapy area knowledge for AZ brands/products
• Knowledge of ABPI Code of Practice
• Pr