Pension project Associate in London

Job Title: Supply Chain AssociateLocation: Do you want to keep life-changing medicines moving and see the impact of your work reach patients every day? Are you ready to grow your supply chain career in a fast-moving environment where standardised, Lean-inspired practices and data-driven decisions help you deliver at pace?As a Supply Chain Associate, you will be central to how we plan, replenish and protect product availability across the UK. You will be the first line of response for customer enquiries, the guardian of master data accuracy, and a key contributor to smooth product launches and responsible discontinuations. You’ll build hands-on expertise in integrated business planning (IBP), distribution processes and inventory management while partnering closely with agents, wholesalers, Finance and cross-functional teams. Picture yourself using data to solve supply challenges, balancing service and stock to keep commitments to our patients.Serve as the main point of contact via the supply chain inbox, answering supply queries, escalating product quality and patient enquiries appropriately, and ensuring all account queries are actioned within one business day.Master Data Integrity: Process and maintain customer master data, ensuring customer files are 100% accurate and all new accounts are validated, set up or deactivated within agreed timelines.Financial Controls and Credit Resolution: Liaise with the Finance team to resolve overdue and credit limit issues and ensure adherence to all relevant FCF controls.maintain pricing records and support website updates to ensure accurate, current information.Order Management and Replenishment: manage weekly order replenishment to agent depots and act as the operational interface between the supply chain team and agents; create ad hoc orders for non-agency customers, including clinical trials, samples and large matrix orders.Inventory Lifecycle Support: Support inventory actions for UK product launches, discontinuations and lifecycle events under the guidance of the Supply Chain Manager; communicate inventory positions to agents and align actions to stock holding policies.Partner with the Supply Chain Coordinator to identify and manage demand changes in the UK market and provide inputs to monthly S&OP to secure continuous supply.Tools, Processes and Continuous Improvement: Work with the Supply Chain Coordinator to ensure tools and processes meet policy requirements; Agent and Cross-Functional Collaboration: Participate in agent JOCs, contributing stock and inventory insights, actions and follow-through; Project and Analytical Work: Support projects requiring supply chain input; action ad hoc customer stock enquiries within 24 hours; track and adhere to supply parameters, using analysis to drive decisions and outcomes.Essential Skills/Experience:- Degree educated or comparable qualifications or work experience.- Working knowledge of SAP.- Good Excel skills and advanced IT literacy.You will work end-to-end across a modern, digitally enabled supply chain, sitting shoulder-to-shoulder with colleagues from different disciplines to solve real problems in real time. We put unexpected teams in the same room to spark bold thinking, balancing ambition with support and kindness, so that smart risks and shared learnings become everyday practice. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.SummaryLocation: UK - LondonType: Full time