At a Glance
- Tasks: Be the go-to tech guru for customers, solving integration issues and providing top-notch support.
- Company: Join Astra, a leader in mission-critical financial infrastructure with a focus on innovation.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work in a fast-paced, innovative environment.
- Why this job: Make a real difference by helping businesses navigate complex financial systems effortlessly.
- Qualifications: Strong problem-solving skills and a knack for understanding technical systems are essential.
The predicted salary is between 50000 - 60000 £ per year.
About Astra
Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements.
The Role
At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers.
Remote Technical Account Manager employer: Astra
Astra is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. As a Remote Technical Account Manager, you'll benefit from flexible working arrangements, comprehensive professional development opportunities, and a commitment to employee well-being, all while contributing to a cutting-edge platform that is revolutionising the financial landscape.
