At a Glance
- Tasks: Lead complex Salesforce projects and drive client success through strategic relationship building.
- Company: Astound Digital, a pioneer in the digital landscape with a collaborative culture.
- Benefits: Global collaboration, career growth opportunities, comprehensive health plans, and flexible working options.
- Other info: Exciting opportunities for career development and work-life balance.
- Why this job: Shape the future of digital commerce while using cutting-edge technologies and innovative approaches.
- Qualifications: 10+ years in project management, Salesforce experience, and strong interpersonal skills required.
The predicted salary is between 72000 - 88000 £ per year.
About Astound Digital
At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.
Job Purpose
As a Salesforce Delivery Leader, you will serve as a high-level trusted advisor and commercial driver, orchestrating complex Salesforce delivery streams to ensure the long-term success of our global clients. You are responsible for the holistic health and revenue growth of your Salesforce portfolio, balancing rigorous program management with strategic relationship building. By leading cross-functional teams and identifying untapped opportunities within the Salesforce ecosystem (Sales, Service, Marketing, Commerce, and Data Cloud), you will ensure clients maximize their platform ROI while meeting portfolio profitability and expansion targets.
Key Responsibilities
- Oversee the delivery of complex Salesforce implementations—budget, scope, and schedule—ensuring that technical excellence serves as the foundation for account expansion.
- Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue.
- Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and “big picture” digital transformation stories for C-suite stakeholders.
- Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client 'pain points' that signal new business opportunities.
- Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work.
- Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery.
- Act as the 'voice of the client' internally while maintaining a firm grasp on Astound’s commercial interests to ensure win-win outcomes.
Qualifications and Skills
- 10+ years of experience in project management and account relationship management, with at least 2+ years focused on Salesforce-centric digital transformations.
- Proven track record of growing Salesforce accounts through consultative selling and strategic account planning.
- Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce.
- Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics.
- Exceptional negotiation and interpersonal skills, with a background in navigating complex client environments and steering committees.
- Professional proficiency in German is highly preferred.
- Bachelor’s degree required; a Master’s degree or relevant professional certifications are highly preferred.
What we offer in return
- Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe.
- Off-the-Charts Career Growth: Clear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
- Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
- Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
Why work for Astound Digital?
Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!
Salesforce Delivery Leader in London employer: Astound Digital
Astound Digital is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive as a Strategic Salesforce Client Partner. With a focus on employee growth and development, we offer comprehensive training and mentorship opportunities, ensuring you can advance your career while working remotely or in a hybrid setting. Join us to be part of a dynamic team that values your contributions and supports your professional journey in a global environment.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Delivery Leader in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Salesforce Delivery Leader at Astound Digital!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Astound Digital or be willing to refer you for that Salesforce Delivery Leader position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Astound Digital who’s on the lookout for their next Salesforce Delivery Leader star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Salesforce Delivery Leader role at Astound Digital!
We think you need these skills to ace Salesforce Delivery Leader in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Astound Digital. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Astound Digital
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Astound Digital. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
