At a Glance
- Tasks: Support the Venue Sales team with admin tasks and manage CRM systems.
- Company: Join Aston Villa Football Club, a historic and ambitious organisation.
- Benefits: Enjoy competitive salary, flexible working hours, and great staff perks.
- Other info: Opportunity for career growth in a vibrant sports environment.
- Why this job: Be part of a dynamic team creating unforgettable matchday experiences.
- Qualifications: Experience in administration and CRM systems is essential.
The predicted salary is between 30000 - 30000 £ per year.
Department: Venue Sales and Commercial Development
Hours of Work: 35 hours per week
Contract Type: Permanent
Salary: £30,000 per annum
Location: Bodymoor Heath Training Ground
Closing Date: Sunday 7 June 2026
The Venue Sales and Commercial Development Department is responsible for the sales across all aspects of our Villa Park venue, including matchday hospitality and premium matchday experiences, general admission tickets, membership and Conference and Events at Villa Park. After a period of redevelopment and growth, we are continuing to grow - offering world-class experiences in the Premier League in an unrivalled atmosphere, helping our guests create the kind of matchday memories that last a lifetime. We have a new exciting opportunity for a Venue Sales Administrator to join the team.
The Role
You will provide day-to-day administrative support to the Venue Sales team, ensuring the smooth running of the sales operations. You will act as a key liaison between Venue Sales and internal departments whilst supporting the preparation and distribution of sales materials, documentation and internal communications. You will also manage the day-to-day operation of CRM, ticketing, and reporting systems whilst acting as the primary contact for CRM-related queries within the team and supporting the ongoing development and optimisation of systems to improve efficiency and reporting capability. You will also be recognised as a central coordinator across all teams within Venue Sales and support the planning and organisation of meetings, reporting cycles and key activities. There will also be a requirement to assist with Matchday preparation and coordination as required.
The Person
You will need to have demonstrable administrative experience within a professional office environment with a strong understanding of and experience in preparing and interpreting sales reports, budgets and financial data. You will also need to have demonstrable experience of using CRM systems such as Salesforce or Dynamics and be a highly organised individual with the ability to multitask and prioritise effectively in a fast-paced environment. You will need to be available to work flexibly as the Club requires, which may include matchdays, working evenings and weekends. This may also include, from time to time, working at other venues and events. You will also need a full UK driving licence with access to a vehicle to travel between our Club sites; Villa Park, London Office and Bodymoor Heath Training Ground.
Why Join Us?
There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us!
As part of your application, you will be asked to:
- Upload your CV
- Answer the following question: Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)
Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embraces equal opportunities for all. We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles, a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club.
Venue Sales Administrator employer: Aston Villa
Aston Villa Football Club is an exceptional employer, offering a vibrant work culture that fosters teamwork and innovation at the Bodymoor Heath Training Ground. With a commitment to employee growth and development, staff enjoy competitive benefits and the opportunity to be part of a historic club that values diversity and inclusivity. Join us in creating unforgettable matchday experiences while working in a dynamic environment that prioritises both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research Aston Villa Football Club, its values, and recent developments. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales administration. Think about how your skills align with the role and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Venue Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Venue Sales Administrator role. Highlight relevant experience, especially in administrative tasks and CRM systems, to show us you’re the perfect fit!
Craft a Compelling Answer:When answering the question about your key skills and experience, be specific! Use examples that demonstrate your organisational skills and ability to multitask in a fast-paced environment. We want to see how you can contribute to our team!
Keep It Concise:Remember, you have a 400-word limit for your answer. Be clear and concise, focusing on the most important points that make you stand out. We appreciate brevity and clarity!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Aston Villa!
How to prepare for a job interview at Aston Villa
✨Know Your Venue Sales Inside Out
Before the interview, dive deep into the Venue Sales and Commercial Development Department. Understand their offerings, like matchday hospitality and events at Villa Park. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your CRM Skills
Since the role involves managing CRM systems, be prepared to discuss your experience with tools like Salesforce or Dynamics. Bring examples of how you've used these systems to improve efficiency or reporting in previous roles. This will demonstrate your technical competence.
✨Demonstrate Your Organisational Skills
As a Venue Sales Administrator, you'll need to juggle multiple tasks. Prepare to share specific examples of how you've successfully managed competing priorities in a fast-paced environment. Highlight any tools or methods you use to stay organised.
✨Be Ready for Matchday Scenarios
Since the job may require flexibility around matchdays, think about how you would handle high-pressure situations. Prepare to discuss any relevant experiences where you had to coordinate events or manage logistics under tight deadlines. This will show you're ready for the dynamic nature of the role.
