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- Tasks: Join us as a Retail and Licensing Administrator, managing stock control and customer queries.
- Company: Aston Villa Football Club is a rapidly growing club with a strong family ethos.
- Benefits: Enjoy flexible working hours, competitive salary, and amazing staff perks.
- Why this job: Be part of a historic club, contributing to its global success and world-class facilities.
- Qualifications: Experience in fast-paced office environments and proficiency in Microsoft Office are essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 33600 £ per year.
Department: Retail and Licensing Department
Hours of Work: 35 hours per week (including flexibility to work evenings and weekends as and when required)
Contract Type: Permanent
Salary: £24,000 per annum depending on experience
Location: Bodymoor Heath Training Ground
Closing Date: Sunday 10 August 2025
1.The Department
The Club are continuing our rapid growth trajectory both on and off the pitch, further expanding our commercial footprint with the expansion of our Retail Department who are responsible for carrying out the front-line selling, driving sales revenue and maintaining high retail standards through both customer-facing and back of-house operations.
2.The Role
We have an exciting new opportunity for a Retail and Licensing Administrator to join our team based at Bodymoor Heath Training Ground. You will play a vital role in the team, ensuring smooth back-office operations for the wider team. The role will provide all related retail administration for the team and deal with retail customer queries and enquiries as they arise. You will be responsible for stock control, raising external wholesale orders into the system and control internal orders when new kit is requested.
You will prepare stock management and sales data reports on a regular basis and issue to internal departments within set time frames. You will also work closely with the finance team, raising invoices and dealing with PO queries inbound and outbound.
For further information about the Role, please see the Role Profile.
3.The Person
You will need to have experience of working in a fast-paced office environment with a proven record of administration skills with close attention to detail. You will be proficient in Microsoft Office, Outlook, Word, Excel and PowerPoint. Ideally you will also have experience of producing reports focused on stock management and analysing retail sales data.
This is a busy role that requires strong organisational skills and ability to adapt to changing conditions quickly. You must have strong organisational skills with ability to multitask and prioritise appropriately, delivering exceptional service. You will also have strong written and verbal communication skills which are clear, concise, and accurate with the ability to liaise and build successful relationships with a range of stakeholders at all levels.
4.Why join us?
There has never been a better time to join Aston Villa Football Club.Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you\’ll be pleased to hear about our amazing staff benefits you\’ll receive whilst working for us! See our Staff Benefits booklet to find out more.
As part of your application, you will be asked to:
1.Upload your CV
2.Answer the following question:
a)Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)
Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.
We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC – Safeguarding
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Retail and Licensing Administrator employer: Aston Villa Fan Consultation Group
Contact Detail:
Aston Villa Fan Consultation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Licensing Administrator
✨Tip Number 1
Familiarise yourself with the retail and licensing sector, especially within sports. Understanding the specific challenges and trends in this area will help you stand out during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Aston Villa Football Club or similar organisations. They can provide valuable insights into the company culture and expectations for the Retail and Licensing Administrator role.
✨Tip Number 3
Prepare to discuss your experience with stock management and data analysis in detail. Be ready to share specific examples of how you've successfully managed inventory or improved sales reporting in previous roles.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule or plan for managing multiple tasks in a busy retail environment. This will show your potential employer that you can handle the demands of the role effectively.
We think you need these skills to ace Retail and Licensing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and retail. Focus on your organisational skills, attention to detail, and any experience with stock management or sales data analysis.
Craft a Compelling Response: When answering the question about your key skills, qualities, and experience, be specific. Use examples from your past roles that demonstrate your ability to multitask, adapt quickly, and provide exceptional service.
Showcase Your Technical Skills: Mention your proficiency in Microsoft Office applications, especially Excel for stock management and reporting. If you have experience with any retail management systems, include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and written responses. Ensure there are no spelling or grammatical errors, and that your communication is clear and concise.
How to prepare for a job interview at Aston Villa Fan Consultation Group
✨Showcase Your Administration Skills
Make sure to highlight your previous experience in administration, especially in fast-paced environments. Be ready to discuss specific examples where your attention to detail made a difference in your work.
✨Demonstrate Proficiency in Microsoft Office
Since the role requires proficiency in Microsoft Office, prepare to discuss how you've used tools like Excel for stock management and reporting. You might even want to bring examples of reports you've created in the past.
✨Prepare for Customer Interaction Scenarios
As you'll be dealing with retail customer queries, think about how you would handle various customer service situations. Prepare some examples of how you've successfully resolved customer issues in the past.
✨Emphasise Strong Communication Skills
The role requires clear and concise communication. Be prepared to demonstrate your written and verbal communication skills during the interview, perhaps by discussing how you've effectively liaised with different stakeholders in previous roles.
