At a Glance
- Tasks: Support ticket sales and provide top-notch customer service over the phone.
- Company: Prominent sports organisation in Birmingham with a vibrant atmosphere.
- Benefits: Competitive salary, unique staff benefits, and flexible matchday hours.
- Why this job: Join a passionate team and be part of exciting sports events.
- Qualifications: Sales experience and a motivated team player attitude.
- Other info: Permanent role with opportunities for growth in the sports industry.
The predicted salary is between 24720 - 24720 £ per year.
A prominent sports organization in Birmingham is seeking a Ticket Sales Advisor to support the operation of the Ticket Office. You will ensure smooth transactions while delivering excellent customer service, particularly over the telephone.
The ideal candidate will have sales experience and be a motivated team player. This permanent role requires flexibility for matchdays and various events. The salary is £24,720 per annum and includes unique staff benefits.
Season & Matchday Ticket Sales Pro in Birmingham employer: Aston Villa Fan Consultation Group
Contact Detail:
Aston Villa Fan Consultation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Season & Matchday Ticket Sales Pro in Birmingham
✨Tip Number 1
Get to know the organisation inside out! Research their values, recent events, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about ticket sales, think about how you would sell a ticket to a friend. Highlight the benefits and create excitement. We want you to shine during those phone calls!
✨Tip Number 3
Be flexible and ready to adapt! Matchdays can be hectic, so showing that you can handle pressure and still provide top-notch customer service will set you apart from the crowd. We love a team player who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are excited about sports and customer service. Let’s get you on board!
We think you need these skills to ace Season & Matchday Ticket Sales Pro in Birmingham
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any sales experience you have in your application. We want to see how you've successfully closed deals or provided excellent customer service in the past.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to match the job description. Mention your flexibility for matchdays and how you can contribute to our team.
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through in your written application. We’re looking for motivated team players who can connect with customers over the phone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any unique staff benefits we offer!
How to prepare for a job interview at Aston Villa Fan Consultation Group
✨Know Your Stuff
Familiarise yourself with the sports organisation and its ticketing operations. Understand their matchday processes and any recent events or changes in the industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare examples from your past sales experiences that highlight your ability to close deals and provide excellent customer service. Think of specific situations where you turned a potential 'no' into a 'yes'—this will demonstrate your sales prowess.
✨Practice Your Phone Etiquette
Since the role involves a lot of telephone communication, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend to get comfortable with handling customer inquiries and resolving issues on the spot.
✨Flexibility is Key
Be ready to discuss your availability for matchdays and events. Highlight your willingness to adapt to the schedule and how you can manage your time effectively around these commitments. This shows you're a team player who’s ready to step up when needed.