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- Tasks: Support daily operations, manage reception, and assist with administrative tasks across schools.
- Company: AUSEAT Trust, dedicated to promoting student welfare and educational excellence.
- Benefits: Gain valuable experience, develop skills, and receive first aid training.
- Why this job: Be part of a supportive team making a difference in students' lives every day.
- Qualifications: Strong organisational skills, attention to detail, and a customer-service mindset.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
The post holder is responsible for supporting the Trust's Operations function, including operations, facilities, ICT and reception tasks, ensuring the effective operation of AUSEAT's day-to-day operations. They may be required to work at any of the Trust's buildings and will carry out a mixed portfolio of tasks across the Trust's schools (currently Aston University Engineering Academy and Aston University Mathematics School). The role requires efficient multi-tasking, proactivity and attention to detail with a customer-service approach and due regard to the Trust's policies and procedures.
Key Responsibilities:
- Cover reception at 2 Lister Street for 2 hours per day.
- Providing reception cover at any of the Trust schools in the event of staff absence.
- Answer and respond to telephone enquiries.
- Triage and co-ordinate the AUSEAT Trust email inbox.
- Internal delivery of post and parcels.
- Project administration.
- Calendar Overview, arrange meetings, input appointments and schedule site visits.
- Photocopying / printing as required.
- Provide administrative support during meetings.
- Co-ordination of meetings and events, including set up, ICT support, catering support, clean down.
- Sickness and Annual Leave cover for operations and finance directorates.
- Raise requisitions and perform goods receipts for the Facilities and ICT teams.
- Collections and cash-and-carry/shop visits on behalf of the Trust.
- Set up and clear down of rooms, general portering, maintaining the estate.
- ICT support at peak times.
- To support the delivery of pupil welfare and first aid services, (first aid training is provided) in line with school policy and procedures, particularly re use of the medical room in the reception area.
- To undertake any other school or administrative functions/roles within the trust commensurate with the level, grade and requirements of the post as requested by line management or other members of the Senior Leadership Team.
- Facilitate student transport through driving the school vehicles (desirable).
Responsibility for supporting AUSEAT:
- Promoting and safeguarding the welfare of children and young people.
- Supporting and promoting the Trust ethos and contributing to the overall aims of the Trust.
- Being aware of and complying with policies and procedures relating to staff conduct, child protection, health and safety, security, confidentiality and data protection, including reporting any concerns to an appropriate person.
- Appreciating and supporting the role of other professionals.
- Attending and participating in relevant meetings as required.
- Participating in training and performance development as required.
Operations Assistant employer: Aston University
Contact Detail:
Aston University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Get to know the Trust's values and mission. When you walk into that interview, show us how your skills align with our ethos. We want to see that you're not just looking for a job, but that you're genuinely excited about contributing to our community.
✨Tip Number 2
Practice your multi-tasking skills! In this role, you'll be juggling various tasks from reception duties to project administration. We recommend simulating a busy day where you handle multiple responsibilities to showcase your ability to stay organised and efficient.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and good communication. Whether you're answering phone calls or greeting visitors, we want to see your customer-service approach in action. Practise your responses to common queries so you can shine during those interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen on being part of our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Operations Assistant role. We want to see how you can support our day-to-day operations, so don’t hold back on showcasing your relevant experience!
Show Off Your Multi-Tasking Skills: This role is all about juggling various tasks, so give us examples of how you've successfully managed multiple responsibilities in the past. We love seeing candidates who can keep their cool while handling a busy workload!
Highlight Your Customer Service Approach: Since you'll be covering reception and dealing with enquiries, it's crucial to demonstrate your customer service skills. Share any experiences where you’ve gone above and beyond to help others – it really makes a difference!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the mix for this exciting opportunity!
How to prepare for a job interview at Aston University
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Operations Assistant role. Familiarise yourself with tasks like reception cover, project administration, and ICT support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Multi-Tasking Skills
Since the job requires efficient multi-tasking, prepare examples from your past experiences where you've successfully juggled multiple tasks. Be ready to discuss how you prioritised your workload and maintained attention to detail while keeping a customer-service approach.
✨Be Proactive and Solution-Oriented
During the interview, highlight instances where you've taken initiative or solved problems effectively. This could be anything from improving a process to stepping up during a busy period. Companies love candidates who can think on their feet and contribute positively to the team.
✨Understand the Trust's Ethos
Research AUSEAT's values and ethos before your interview. Be prepared to discuss how you can support and promote these values in your role. Showing that you align with their mission will set you apart as a candidate who is not just looking for a job, but is committed to the organisation's goals.