CRM Marketing Systems Officer

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Aston University is looking to recruit a proactive and detail-oriented CRM Marketing Systems Officer to support the use of Microsoft Dynamics and other systems for our Marketing Department.

Responsibilities

In this key role, you’ll be part of a centre of excellence for CRM across the University, working closely with colleagues in marketing, admissions, and recruitment to design, implement, and optimise communication journeys from enquiry to enrolment. You’ll support consistent CRM usage, campaign performance, data‑driven insights, and the continuous enhancement of our student engagement activity.

Qualifications

• Excellent communication skills
• Good understanding of CRM platforms, particularly Dynamics 365 and Gecko
• Ability to collaborate across a wide range of teams and stakeholders

Salary & Contract

• Salary: £30,805 to £36,636 per annum
• Contract type: Permanent
• Basis: Full‑time
• Location: Aston University, John Cadbury House
• Closing date: 23.59 hours GMT on Tuesday, 11 November 2025
• Reference: 0648‑25

Visa & Sponsorship

This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess your eligibility if you are shortlisted for the role. Please note, we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility.

Equality & Diversity

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address, will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas, or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston.

Additional Information

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for this role.

If you require the job details document or an application form in an alternative format, please contact the recruitment team at recruitment@aston.ac.uk.