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- Tasks: Lead a team of cleaners, ensuring top-notch cleanliness and service standards.
- Company: Join the award-winning Estates and Capital Development team at Aston University.
- Benefits: Enjoy generous leave, discounts, and access to on-site gym and pool.
- Other info: Dynamic role with excellent training and career growth opportunities.
- Why this job: Make a real impact while developing leadership skills in a vibrant campus environment.
- Qualifications: Experience in cleaning management and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to offer a fantastic opportunity to join an award-winning team as a Cleaning Team Leader within Estates and Capital Development. This is a full-time, permanent position working 36.5 hours per week.
As the successful candidate, your working hours will be Monday to Thursday from 5:30am to 1:30pm, and Friday from 5:30am to 12:30pm. You will also be required to work one weekend in five on a rota basis, and one late shift each week from 10:00am to 6:00pm, also on a rota basis.
Responsibilities
Reporting to the Senior Team Leader, the successful candidate will be responsible for managing a team of 12 cleaning staff and ensuring high standards of cleanliness and service are maintained. You will be expected to use university systems and programmes confidently, and complete cleaning audits using the app provided. Cleaning duties will form approximately 30–40% of your role. You will deliver excellent customer service, train new staff, and provide refresher training on university cleaning procedures. You will use the university radio and telephone for communication, manage stock control and ordering in collaboration with the supervisor, and support university events by working additional hours when required.
You will additionally demonstrate excellent time management, conduct return-to-work interviews, and undertake all required training to perform your role safely and effectively. As part of a large team, you will work collaboratively and be responsible for issuing and managing keys and a radio. You must follow all health and safety procedures and work in a safe manner at all times. A uniform and all necessary PPE will be provided.
Please note: the advert may close early if we receive a high volume of applications.
What we offer
- Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
- Excellent training and development opportunities.
- A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
- Everyday discounts to a number of activities and retailers.
- Great family friendly policies.
- On site gym and pool with discounted staff membership available
- Further information on our Benefits and Rewards can be found on the university website.
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Cleaning Team Leader employer: Aston University
Contact Detail:
Aston University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Team Leader
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current staff or alumni. This gives us insight into the team culture and shows your genuine interest in the role.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team before. We want to see how you can motivate and train others to maintain those high cleanliness standards.
✨Tip Number 3
Prepare for practical scenarios! Think about how you'd handle common challenges in cleaning management, like stock control or training new staff. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our award-winning team at Aston University.
We think you need these skills to ace Cleaning Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Cleaning Team Leader role. We want to see how you can manage a team and maintain high standards of cleanliness, so don’t hold back on showcasing your relevant skills!
Show Off Your Customer Service Skills: Since delivering excellent customer service is key in this role, be sure to include examples of how you've provided great service in the past. We love to see candidates who understand the importance of a positive experience for everyone involved.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Aston University
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and procedures used by the university. Be ready to discuss how you would maintain these standards and ensure your team delivers top-notch cleanliness. This shows that you understand the importance of quality in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training staff and conducting return-to-work interviews. This will demonstrate your capability to lead and develop a team effectively.
✨Be Ready for Practical Scenarios
Expect questions about how you would handle specific situations, such as managing stock control or dealing with customer service issues. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
✨Understand the Rota System
Since the role involves working on a rota basis, be prepared to discuss your flexibility and availability. Show that you are willing to adapt to the needs of the team and the university, which is crucial for this position.