At a Glance
- Tasks: Support guests and ensure their safety during night shifts at a vibrant hotel.
- Company: Conference Aston, a welcoming hotel in Birmingham city centre.
- Benefits: Generous leave, discounts, gym access, and excellent training opportunities.
- Other info: Flexible hours with the option to work additional shifts.
- Why this job: Join a friendly team and make a real difference in guest experiences.
- Qualifications: Dependable, customer-focused, and proactive individuals are encouraged to apply.
The predicted salary is between 18900 - 23100 £ per year.
Conference Aston is a welcoming hotel and conference venue located in the heart of Birmingham city centre. We are passionate about creating exceptional experiences for our guests and are looking for a dependable, customer-focused, and proactive Night Porter to join our friendly team. This role is ideal for someone who enjoys supporting others, takes pride in delivering high-quality service, and thrives in a varied environment where no two shifts are the same.
Working independently while remaining connected to the wider team, you will play an important part in ensuring our guests feel safe, supported, and well looked after throughout the night. The successful candidate will work three shifts per week, from 9:30pm to 7:10am. If you are organised, approachable, and committed to providing outstanding guest care, we would love to hear from you.
What we offer:
- Excellent training and development opportunities.
- A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
- Everyday discounts to a number of activities and retailers.
- Great family friendly policies.
- On site gym and pool with discounted staff membership available.
- Option to work additional hours.
This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace.
Night Porter in Birmingham employer: Aston University
Aston University is an exceptional employer, offering a vibrant work environment in the heart of Birmingham with excellent transport links. Employees benefit from generous annual leave, comprehensive training and development opportunities, and a strong commitment to equality and diversity, fostering an inclusive culture where everyone can thrive. With access to on-site facilities like a gym and pool, as well as family-friendly policies, Aston University prioritises employee well-being and professional growth, making it an ideal place for those looking to make a meaningful impact in transnational education.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Aston University and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Aston University that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Aston University.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Aston University get a sense of who you are beyond your experience!
How to prepare for a job interview at Aston University
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Aston University and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
