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- Tasks: Support postgraduate research teams and enhance student experiences at Aston Graduate School.
- Company: Aston University, a vibrant campus in Birmingham with a focus on inclusivity.
- Benefits: Generous leave, discounts, on-site gym, and excellent training opportunities.
- Why this job: Join a dynamic team and make a real difference in students' academic journeys.
- Qualifications: Experience in office administration, preferably in higher education, with strong IT and communication skills.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
The predicted salary is between 27319 - 29588 £ per year.
This is an extremely varied role offering an exciting opportunity for a highly efficient and customer-focused administrator to support teams within Aston Graduate School. Aston Graduate School is responsible for all postgraduate research (PGR) matters. This includes operational management of the research degree lifecycle from enquiry through to award, providing support for over 500 students and their supervisors: formulating and delivering the researcher development strategy, including the Graduate School Training programme for all PGR students.
This is a key role, as the postholder supports all teams within Aston Graduate School and works across all major functions, including recruitment and admissions, progression, and PGR training and development. The postholder is expected to play a key role in delivering an excellent support service and student experience.
You will have proven experience in a similar office-based administration role, preferably within higher education. You will have excellent IT, communication and organisational skills and experience of using SITS or a similar student records system. The ability to work flexibly as part of a multi-functional team and with a wide range of internal and external stakeholders at various levels is essential.
Please note: Redeployees will be given priority consideration for vacancies. This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route.
Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train. Excellent training and development opportunities. A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days. Everyday discounts to a number of activities and retailers. Great family-friendly policies. On-site gym and pool with discounted staff membership available.
For informal enquiries about this position, please get in touch with Farat Ara at f.ara@aston.ac.uk.
The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace.
We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.
DBA Admissions & Programme Support Officer in Birmingham employer: Aston University
Contact Detail:
Aston University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DBA Admissions & Programme Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aston University on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Aston Graduate School's recent projects and initiatives. Show us that you're genuinely interested in their work and how you can contribute to their goals.
✨Tip Number 3
Practice your responses to common interview questions, especially around customer service and administration. We want to see how you handle real-life scenarios related to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace DBA Admissions & Programme Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of DBA Admissions & Programme Support Officer. We want to see how you can contribute to Aston Graduate School, so don’t hold back!
Show Off Your Communication Skills: Since this role involves supporting a diverse range of students and stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Relevant Experience: If you've got experience in office-based administration or higher education, make sure to showcase it! We’re looking for proven skills that will help us deliver an excellent support service, so don’t forget to mention any relevant roles you've had.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Aston University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the DBA Admissions & Programme Support Officer role. Familiarise yourself with the responsibilities mentioned in the job description, especially around supporting postgraduate research and the researcher development strategy. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Customer-Focused Approach
Since this role is all about providing excellent support services, be ready to share specific examples of how you've delivered outstanding customer service in previous roles. Think about situations where you went above and beyond to assist students or colleagues, as this will demonstrate your commitment to enhancing the student experience.
✨Highlight Your IT Skills
The job mentions the need for excellent IT skills and experience with systems like SITS. Be prepared to discuss your proficiency with relevant software and any specific tools you've used in past roles. If you have experience with student records systems, make sure to highlight that as it’s a key part of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the Graduate School's goals, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
