Assistant Registrar (Programme Operation) in Birmingham

Aston University is a leading university of science, technology and enterprise, embedded in the heart of Birmingham and committed to transforming lives through education, research and civic engagement. Our students are at the centre of everything we do, and the professional services teams who support them are integral to that mission.

We are looking for an experienced and motivated professional to join our Registry team as Assistant Registrar Programme and Student Administration (formerly Programme Operations) on a 12-month fixed-term basis covering a period of maternity leave. Working at the interface between Registry, academic colleagues, and students, you will lead the delivery of key student life-cycle processes including optional module selection, academic induction, personal tutor allocation, and the management of change of circumstances.

You will lead, alongside the Assistant Registrar (Assessment and Awards), a team of approximately 60 colleagues providing a first-class service to academic schools, ensuring that processes are delivered accurately, on time, and with the student experience firmly in mind. Following centralisation of these teams and services in 2024/25, we continue on a journey of process review to ensure effective and efficient services are delivered.

We are looking for someone who brings a genuine enthusiasm for process improvement and who can effectively implement changes that make a real difference to colleagues and students alike. You will bring experience of student administration work in a higher education setting. You will be highly organised, solutions-focused, and comfortable managing competing priorities. Evidence of strong communication skills will be necessary; you will be working with a wide range of stakeholders, from students navigating challenging circumstances to the most senior academic staff.

You will be able to demonstrate strong leadership skills with a particular ability to support teams and individuals working in new and changing environments. You will have an inclusive leadership style that enables a diversity of views to be heard and valued, but the clarity of purpose to forge a shared way forward. Above all, you will share our commitment to delivering excellent, equitable services that help our students succeed and our colleagues to be their best.

What we offer:

• Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Hybrid working is possible for this role, which means working both on campus and from home depending on the activity.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days.
• Everyday discounts to a number of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with discounted staff membership available.

This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work.

We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace.