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- Tasks: Lead a cleaning team to ensure high standards and customer satisfaction.
- Company: Join a growing company that values its people and offers career progression.
- Benefits: Competitive pay, holiday pay, full training, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role while developing your skills in the cleaning industry.
- Qualifications: Experience in cleaning supervision or management is preferred, but training is provided.
- Other info: Flexible hours with plenty of overtime opportunities and a friendly team atmosphere.
The predicted salary is between 12 - 16 £ per hour.
Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a cleaning/supervisory role with a customer focused mind-set? If so, then we have got the role for you.
You will ensure that all Health and Safety requirements are followed as per company policies and procedures, which will include accident reporting/investigation and delivery of toolbox talks. As a Cleaning Supervisor, you will be responsible for:
- Reporting and completing staff rotas to maximise the use of internal staff.
- Providing the focal point for the client for compliance, audit, health & safety and cleaning schedules.
- Pitching in with a variety of tasks linked to your job in order to support your manager, your team and our client.
To be successful in the post, we are looking for a Cleaning Supervisor who will lead a team to ensure the provision of a high standard of cleaning. You will also ensure that cleaning undertaken meets the required standards.
The experienced Cleaning Supervisor will be responsible for all planning and preparation attributed to the day-to-day operation of the Shopping Centre cleaning. This includes:
- Ensuring the cleaning team are trained and motivated to consistently deliver a high-quality service.
- Helping your team exceed expectations regarding the cleaning of each common area within the shopping centre.
- Managing and motivating your team to deliver and maintain the high cleaning standards set by the company and our client.
You will need to communicate with your team and provide feedback to our customer on a regular basis. A minimum of 1 year’s supervisory experience in cleaning and/or cleaning management role within the commercial sector or similar customer focused service role is desired; however, full training and support is offered at all times.
This is a fantastic opportunity for the right person to develop their skills within the cleaning industry, working within a great environment. Responsibilities include:
- Arranging cover, supplies, training, and on-site support.
- Leading by example on using machinery.
- Monitoring standards (electronically) and reacting to findings, plus reporting any issues to your Regional Operations Manager.
- Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms.
- Managing a small team, looking after rotas, holidays, and performance.
- Delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Conducting cleaning audits on a monthly basis and escalating any areas of concern for support from the Regional Operations Manager.
- Managing the ordering of consumables, updating the stock management system, and distributing to cleaning cupboards.
Excellent customer service skills are essential. You should be able to work to deadlines and prioritise, as well as being flexible with working hours and days.
Benefits include:
- Accrued Holiday Pay
- Monday to Sunday availability with plenty of overtime always available if required.
- Rate of Pay: £13.50 per hour
- Full training, support, and uniform provided.
- Company pension and cycle to work scheme.
If you are interested, please contact us for an immediate interview. Start Date will be ASAP. Job Type: Permanent contract, Full Time.
Working Cleaning Supervisor in Darlington employer: Aston Services Group
Contact Detail:
Aston Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Working Cleaning Supervisor in Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aston Services Group. Understand their values and what they look for in a Cleaning Supervisor. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your supervisory experience and how you've motivated teams in the past. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your customer care skills! Be ready to share examples of how you've gone above and beyond for clients in previous roles. Highlighting your commitment to excellent service will resonate well with the hiring team at Aston Services Group.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Working Cleaning Supervisor in Darlington
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous cleaning and supervisory experience. We want to see how you've led teams and maintained high standards in your past roles, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and tailor your application to match. Use similar language and keywords that we’ve used, especially around customer service and team management. It shows us you’re a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the Cleaning Supervisor role. Less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aston Services Group
✨Know Your Stuff
Before the interview, brush up on your cleaning and supervisory experience. Be ready to discuss specific examples of how you've led a team, handled customer complaints, or ensured health and safety compliance. This will show that you’re not just familiar with the role but have practical experience to back it up.
✨Showcase Your People Skills
As a Cleaning Supervisor, you'll be managing a team, so highlight your people management abilities. Prepare to share stories about how you've motivated your team, resolved conflicts, or trained new staff. This will demonstrate your capability to lead and support your colleagues effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a cleaning emergency or dealing with an unhappy client. Think through your responses ahead of time, focusing on your problem-solving skills and how you would ensure high standards are maintained under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or expectations for the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
