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- Tasks: Lead a cleaning team to ensure high standards and customer satisfaction.
- Company: Join a growing company that values its people and offers a supportive environment.
- Benefits: Competitive pay, holiday pay, full training, and a company pension.
- Why this job: Make a real impact in a dynamic role with opportunities for career growth.
- Qualifications: Experience in cleaning supervision and excellent customer service skills.
- Other info: Flexible hours, overtime available, and a chance to develop your skills.
The predicted salary is between 12 - 15 £ per hour.
Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a cleaning/supervisory role with a customer focused mind-set? If so, then we have got the role for you.
You will ensure that all Health and Safety requirements are followed as per company policies and procedures, which will include accident reporting/investigation and delivery of toolbox talks. As a Cleaning Supervisor, you will be responsible for:
- Reporting and completing staff rotas to maximise the use of internal staff.
- Providing the focal point for the client for compliance, audit, health & safety and cleaning schedules.
- Pitching in with a variety of tasks linked to your job to support your manager, your team and our client.
To be successful in the post, we are looking for a Cleaning Supervisor who will lead a team to ensure the provision of a high standard of cleaning. You will help your team exceed expectations regarding the cleaning of each common area within the shopping centre, ensuring a high level of customer satisfaction and repeat business through cleaning standards.
Your responsibilities will include:
- Managing and motivating your team to deliver and maintain the high cleaning standards set by the company and our client.
- Communicating with your team and providing feedback to our customer on a regular basis.
- Arranging cover, supplies, training, and on-site support.
- Monitoring standards electronically and reacting to findings, plus reporting any issues to your Regional Operations Manager.
- Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms.
- Conducting cleaning audits on a monthly basis and escalating any areas of concern for support from the Regional Operations Manager.
- Managing the ordering of consumables, updating the stock management system, and distributing to cleaning cupboards.
We require a minimum of 1 year’s supervisory experience in cleaning and/or cleaning management role within the commercial sector or similar customer focused service role. However, full training and support is offered at all times.
This is a fantastic opportunity for the right person to develop their skills within the cleaning industry, working within a great environment. You will need to have excellent customer service skills, be able to work to deadlines, prioritise, and be flexible with working hours and days.
Benefits include:
- Company pension
- Day shift
- Accrued holiday pay
- Full training, support, and uniform provided
If you are interested, please contact us for an immediate interview. Start date will be ASAP. Job type: Permanent contract, full time.
Commercial Cleaning Coordinator in Darlington employer: Aston Services Group
Contact Detail:
Aston Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Cleaning Coordinator in Darlington
✨Tip Number 1
Get to know the company! Research Aston Services Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Cleaning Supervisor.
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning standards, team management, and customer service. We want you to shine, so think of examples from your past experience that demonstrate your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Aston Services Group.
We think you need these skills to ace Commercial Cleaning Coordinator in Darlington
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in cleaning or supervisory roles. We want to see how your skills align with what we're looking for, so don’t hold back on sharing your achievements!
Tailor Your Application: Take a moment to customise your application for the Cleaning Supervisor role. Use keywords from the job description and demonstrate how you can meet our needs, especially around customer service and team management. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can lead a team effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Aston Services Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations relevant to cleaning. Familiarise yourself with common cleaning procedures and standards, as well as any specific policies that Aston Services Group might have. This will show that you're serious about the role and ready to lead a team.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous supervisory experience in detail. Think of examples where you successfully managed a team, resolved conflicts, or improved cleaning standards. Highlight how you motivated your team and ensured high-quality service, as this is crucial for the Cleaning Supervisor position.
✨Customer Care is Key
Since excellent customer service skills are essential, come equipped with examples of how you've gone above and beyond for clients in past roles. Be ready to explain how you would handle customer feedback and ensure satisfaction in a cleaning context, especially in a busy environment like a shopping centre.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training process for new staff, how success is measured in the role, or what challenges the team currently faces. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
