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- Tasks: Lead a cleaning team to ensure high standards and customer satisfaction.
- Company: Join a growing company that values its people and offers career progression.
- Benefits: Competitive pay, holiday pay, full training, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role while developing your skills in the cleaning industry.
- Qualifications: 1 year of supervisory experience in cleaning or customer-focused roles preferred.
- Other info: Flexible hours with plenty of overtime opportunities and a friendly team atmosphere.
The predicted salary is between 12 - 15 £ per hour.
Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a cleaning/supervisory role with a customer focused mind-set? If so, then we have got the role for you.
You will ensure that all Health and Safety requirements are followed as per company policies and procedures, which will include accident reporting/investigation and delivery of toolbox talks. As a Cleaning Supervisor, you will be responsible for:
- Reporting and completing staff rotas to maximise the use of internal staff.
- Providing the focal point for the client for compliance, audit, health & safety and cleaning schedules.
- Pitching in with a variety of tasks linked to your job to support your manager, your team and our client.
To be successful in the post, we are looking for a Cleaning Supervisor who will lead a team to ensure the provision of a high standard of cleaning. You will help your team exceed expectations regarding the cleaning of each common area within the shopping centre, ensuring a high level of customer satisfaction and repeat business through cleaning standards.
The experienced Cleaning Supervisor will be responsible for:
- Planning and preparation attributed to the day-to-day operation of the Shopping Centre cleaning.
- Ensuring the cleaning team are trained and motivated to consistently deliver a high-quality service.
- Managing and motivating your team to deliver and maintain the high cleaning standards set by the company and our client.
- Communicating with your team and providing feedback to our customer on a regular basis.
A minimum of 1 year’s supervisory experience in cleaning and/or cleaning management role within the commercial sector or similar customer focused service role is desired; however, full training and support is offered at all times.
This is a fantastic opportunity for the right person to develop their skills within the cleaning industry, working within a great environment. Responsibilities include:
- Arranging cover, supplies, training, and on-site support.
- Leading by example on using machinery.
- Monitoring standards (electronically) and reacting to findings, plus reporting any issues to your Regional Operations Manager.
- Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms.
- Managing a small team, looking after rotas, holidays, and performance.
- Delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Conducting cleaning audits on a monthly basis and escalating any areas of concern for support from the Regional Operations Manager.
- Managing the ordering of consumables, updating the stock management system, and distributing to cleaning cupboards.
Excellent customer service skills are essential. You should be able to work to deadlines and prioritise, as well as being flexible with working hours and days.
Benefits include:
- Accrued Holiday Pay
- Company pension
- Day shift
- Full training, support, and uniform provided
If you are interested, please contact us for an immediate interview. Start Date will be ASAP. Job Type: Permanent contract, Full Time.
Cleaning Supervisor in Darlington employer: Aston Services Group
Contact Detail:
Aston Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor in Darlington
✨Tip Number 1
Get to know the company! Research Aston Services Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people management skills! Think of examples from your past experience where you've successfully led a team or resolved conflicts. Being able to share these stories will demonstrate your capability as a Cleaning Supervisor.
✨Tip Number 3
Be ready to discuss health and safety! Brush up on relevant policies and procedures, as well as any experiences you have with accident reporting or training staff. This shows you're prepared to uphold the standards expected in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Cleaning Supervisor in Darlington
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous supervisory experience in cleaning or similar roles. We want to see how your skills can help us maintain high standards at the Cornmill Shopping Centre!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your cover letter and CV to reflect the specific requirements mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Aston Services Group
✨Know Your Stuff
Before the interview, brush up on your cleaning and supervisory experience. Be ready to discuss specific examples of how you've led a team, handled customer complaints, or ensured health and safety compliance. This will show that you’re not just familiar with the role but have practical experience to back it up.
✨Showcase Your People Skills
As a Cleaning Supervisor, you'll be managing a team, so highlight your people management abilities. Prepare to share stories about how you've motivated your team, resolved conflicts, or trained new staff. This will demonstrate your capability to lead and support your colleagues effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a cleaning audit or manage staff absences. Think through these scenarios beforehand and come up with clear, structured responses that showcase your problem-solving skills and ability to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
