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- Tasks: Lead a cleaning team, ensuring high standards and customer satisfaction at Cornmill Shopping Centre.
- Company: Join a growing company that values its people and offers a supportive environment.
- Benefits: Competitive pay, holiday pay, full training, and a company pension.
- Why this job: Make a real impact by leading a dedicated team in a vibrant shopping centre.
- Qualifications: Experience in cleaning supervision or management is preferred, but training is provided.
- Other info: Flexible hours with plenty of overtime opportunities and career progression in the FM industry.
The predicted salary is between 12 - 15 £ per hour.
Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a cleaning/supervisory role with a customer focused mind-set? If so, then we have got the role for you.
You will ensure that all Health and Safety requirements are followed as per company policies and procedures, which will include accident reporting/investigation and delivery of toolbox talks. As a Cleaning Supervisor, you will be responsible for:
- Reporting and completing staff rotas to maximise the use of internal staff.
- Providing the focal point for the client for compliance, audit, health & safety and cleaning schedules.
- Pitching in with a variety of tasks linked to your job to support your manager, your team and our client.
To be successful in the post, we are looking for a Cleaning Supervisor who will lead a team to ensure the provision of a high standard of cleaning. You will also ensure that cleaning undertaken meets the required standards.
The experienced Cleaning Supervisor will be responsible for all planning and preparation attributed to the day-to-day operation of the Shopping Centre cleaning. This includes:
- Ensuring the cleaning team are trained and motivated to consistently deliver a high-quality service.
- Helping your team exceed expectations regarding the cleaning of each common area within the shopping centre.
- Managing and motivating your team to deliver and maintain the high cleaning standards set by the company and our client.
You will need to communicate with your team and provide feedback to our customer on a regular basis. A minimum of 1 year’s supervisory experience in cleaning and/or cleaning management role within the commercial sector or similar customer focused service role is desired; however, full training and support is offered at all times.
This is a fantastic opportunity for the right person to develop their skills within the cleaning industry, working within a great environment. Responsibilities include:
- Arranging cover, supplies, training, and on-site support.
- Leading by example on using machinery.
- Monitoring standards electronically and reacting to findings.
- Reporting any issues to your Regional Operations Manager.
- Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms.
- Managing a small team, looking after rotas, holidays, and performance.
- Delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Conducting cleaning audits on a monthly basis and escalating any areas of concern for support from the Regional Operations Manager.
- Managing the ordering of consumables, updating the stock management system, and distributing to cleaning cupboards.
Excellent customer service skills are essential. You should be able to work to deadlines, prioritise, and be flexible with working hours and days. Benefits include:
- Accrued Holiday Pay
- Monday to Sunday availability
- Plenty of overtime available if required
- Rate of Pay: £13.50 per hour
- Full training, support, and uniform provided
If you are interested, please contact us for an immediate interview. Start Date will be ASAP. Job Type: Permanent contract, Full Time.
Benefits include a company pension, day shift, and a cycle to work scheme. Ability to commute/relocate: Darlington DL1 1LS: reliably commute or plan to relocate before starting work (required). Language: English (preferred). Driving Licence (preferred).
Cleaner and Cleaning Supervisor in Darlington employer: Aston Services Group
Contact Detail:
Aston Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner and Cleaning Supervisor in Darlington
✨Tip Number 1
Get to know the company! Research Aston Services Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people management skills! As a Cleaning Supervisor, you'll need to motivate and lead your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Tip Number 3
Be ready to discuss health and safety! Familiarise yourself with common cleaning protocols and regulations. Being able to talk confidently about how you ensure compliance will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant experience and skills in your application, and don’t hesitate to reach out if you have any questions about the role.
We think you need these skills to ace Cleaner and Cleaning Supervisor in Darlington
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous cleaning and supervisory experience. We want to see how you've led teams and maintained high standards in your past roles, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and tailor your application to match. Use similar language and keywords that we’ve used, especially around customer service and team management. It shows us you’re a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the Cleaning Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible. Plus, it’s super simple!
How to prepare for a job interview at Aston Services Group
✨Know Your Cleaning Standards
Before the interview, brush up on the cleaning standards and health & safety regulations relevant to the role. Be ready to discuss how you’ve implemented these in past positions, as this shows your commitment to maintaining high standards.
✨Showcase Your Supervisory Skills
Prepare examples of how you've successfully managed a team in previous roles. Highlight your ability to motivate staff, handle rotas, and ensure compliance with cleaning schedules. This will demonstrate that you’re not just a cleaner but a leader.
✨Customer Care is Key
Since customer satisfaction is crucial, think of specific instances where you’ve gone above and beyond for clients. Share these stories during your interview to illustrate your customer-focused mindset and how it aligns with the company’s values.
✨Be Ready to Discuss Flexibility
The job requires flexibility, so be prepared to talk about your availability and willingness to cover shifts or support your team during busy times. Showing that you can adapt to changing needs will make you a more attractive candidate.
