We are seeking an experienced and motivated Branch Manager to lead the daily operations of our branch. This role requires a strong leader who can manage staff, deliver excellent customer service, and ensure operational efficiency.
Key Responsibilities
- Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
- Ensure excellent customer service and resolve escalated customer issues.
- Manage staffing, including recruitment, training and scheduling.
- Maintain compliance with company policies, procedures, and relevant regulations.
This list of responsibilities is not exhaustive, and you may be required to carry out additional tasks as needed.
Requirements
- Proven experience in a management or supervisory role (preferably in a branch, retail, banking, or service environment).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good organisational skills.
- Proficiency in Microsoft Office.
- You must hold a valid UK Driving Licence.
- Proven experience as a Branch Manager.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail.
- Thorough and punctual.
- Basic understanding of customer service practices.
- Friendly, helpful, confident and engaging personality.
- Basic administration skills.
Benefits
- Employee discounts / benefits programme
- Paid annual leave
Working Hours and Job Location
The working hours for this role are 36.75 hours a week.
Monday to Thursday 8.15am - 5.00pm and Friday 8.15am - 1.00pm
Aston & Fincher Ltd is based in Rivulet Road, Wrexham, LL13 8DT
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Read more employer: Aston & Fincher Ltd
Aston & Fincher Ltd is an excellent employer that prioritises employee satisfaction and growth, offering a supportive work culture in the vibrant city of Leeds. With benefits such as 28 days of holiday, a contributory pension scheme, and comprehensive training, employees are well-equipped to thrive in their roles while enjoying social events and long service awards. The company fosters a collaborative environment where staff can develop their skills and contribute to the success of the store, making it a rewarding place to work.
