At a Glance
- Tasks: Manage the busy school reception and assist with general admin duties.
- Company: Join a supportive secondary school in Clapham with great transport links.
- Benefits: Part-time hours, flexible schedule, and a chance to make a difference.
- Other info: Opportunity to work in a dynamic environment until October 2026, possibly longer.
- Why this job: Be the friendly face of the school and help shape students' futures.
- Qualifications: Experience in reception and strong communication skills are essential.
The predicted salary is between 30394 - 37148 £ per year.
Location: Secondary School, Clapham, South London
Start date: As soon as possible
Contract: Part-time 3 days a week (Mondays to Wednesdays 8am to 4pm), temporary until end of October 2026, possibly longer.
Aston Education is looking for a dynamic part-time School Receptionist to join the office team at an Ofsted Good 11-18 secondary school in Lambeth as soon as possible. This school has excellent transport links and is close to an underground station on zone 2.
Your role as a Receptionist will involve:
- Covering the busy school reception
- Dealing with visitors
- Managing the school's telephone systems and the school MIS (Arbor)
- Carrying out general admin duties, such as logging data, recording attendance, handling petty cash and formulating letters
Experience working at reception, preferably at a school, and good communication skills are essential. Enhanced DBS on the DBS update service is required.
The school is part of a successful multi-academy trust. They have the highest aspirations for all their students and are seeking to appoint committed and hardworking staff who are passionate about making a difference to the lives of their children and young people.
Closing date: As soon as possible
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Each post is subject to an enhanced DBS check.
Receptionist employer: ASTON EDUCATION
Aston Education is an excellent employer, offering a supportive and dynamic work environment within a large Ofsted Good secondary school in Lewisham. With modern facilities, a strong emphasis on professional development, and a range of employee benefits including a Local Government Pension Scheme and wellbeing support, this role as a Science Technician provides meaningful opportunities for growth and contribution to high-quality science education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ASTON EDUCATION. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ASTON EDUCATION before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ASTON EDUCATION:Your cover letter is your chance to shine! Tell us why you want to work at ASTON EDUCATION specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ASTON EDUCATION!
How to prepare for a job interview at ASTON EDUCATION
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
