At a Glance
- Tasks: Manage complex commercial property claims and provide expert guidance to clients.
- Company: Aston Charles is a leading recruitment firm in General Insurance and Financial Services.
- Benefits: Enjoy a competitive salary, flexible benefits, and opportunities for professional development.
- Why this job: Make a real impact with high-profile clients while working in a dynamic, supportive team.
- Qualifications: Extensive experience in handling large, complex property losses is essential.
- Other info: Hybrid working model allows for flexibility in your work environment.
The predicted salary is between 43200 - 72000 £ per year.
Technical Commercial Property Claims Specialist (Hybrid-Working) – Glasgow
Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial Location: North East & Scotland Town/City: Glasgow Salary range: Other Salary Description: Attractive salary and market-leading benefits Posted: 30-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-2982PC Job Views: 3
When it comes to delivering successful client outcomes, this team’s reach is far and wide. In fact, its ‘wins’ are regularly praised in the weekly inhouse broadcast by the UK CEO. As such, it is a high-profile role, where your achievements will have a real impact internally, as well as with a client list that comprises some of the biggest companies in the country. These include clients from a wide range of industry sectors such as Automotive, Food & Beverage, Tech and Engineering, including those who pay 8-figure premiums.
This Technical Team is staffed by some of the most gifted claims professionals in the market, many of whom have made the transition into broking from insurer or loss adjusting backgrounds.
This specialist team deals with referrals made from Claims Advisors and Claims Executives from across the branch network, where specialist Property knowledge is required in order to deal with particularly complex losses, insurer declinatures, challenge wordings and adjustments, and quantum queries.
In addition, you will be required to attend client visits on occasion and, as a senior member of the team, assist with the training and development of less-experienced colleagues, as well as dealing with ad hoc technical referrals.
With each loss being unique, there is no ‘one-size fits all’ approach to managing claims as complex as those handled by this team. For example, in some cases, you may only be involved once difficulties arise, and in others, you may deal with the loss from the very start; taking initial notification and establishing applicable coverage. In either instance, you will provide expert guidance and technical analysis throughout; striving to obtain the best possible settlement terms on behalf of your clients.
It is essential for this role that you have extensive experience of dealing with a variety of large, complex and contagious Property losses.
You must be a natural problem-solver, solutions-focused, and able to understand arguments and different viewpoints in order to interpret and challenge policy wordings to drive positive client outcomes. You must be well-organised, with exceptional task-management skills, and be able to work autonomously. You will also have excellent communication skills (both written and verbal) and be able to produce a variety of reports, documentation and management information.
In return, you will receive a generous basic salary that is far in excess of what is offered in most ‘run of the mill’ broker claims roles. You will also receive a comprehensive, flexible-benefits package, which can be tweaked to your own personal circumstances.
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Technical Commercial Property Claims Specialist (Hybrid employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Commercial Property Claims Specialist (Hybrid
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the commercial property insurance sector. Understanding the nuances of large, complex claims will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in claims management. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that highlight your problem-solving skills and ability to manage complex claims. This will showcase your expertise and make you stand out as a candidate.
✨Tip Number 4
Research Aston Charles and their approach to client outcomes. Being able to articulate how your values align with theirs during the interview can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Technical Commercial Property Claims Specialist (Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex property claims. Use specific examples that demonstrate your problem-solving skills and ability to manage large losses.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for this role. Mention your experience in the insurance sector, your communication skills, and how you can contribute to the team’s success.
Showcase Relevant Skills: Emphasise your task-management abilities and your experience in training or mentoring others. This is important as the role involves assisting less-experienced colleagues.
Prepare for Technical Questions: Be ready to discuss your approach to handling complex claims and your understanding of policy wordings. Prepare examples that showcase your analytical skills and client-focused mindset.
How to prepare for a job interview at Aston Charles
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of complex property claims and the specific challenges that arise in this field. Be prepared to discuss your previous experiences with large claims and how you navigated them, as this will demonstrate your expertise and problem-solving abilities.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated complex information to clients or colleagues in the past, showcasing your ability to tailor your message to different audiences.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your ability to handle unique and complex claims situations. Think about past experiences where you had to interpret policy wordings or challenge decisions, and be ready to explain your thought process and the outcomes.
✨Highlight Your Organisational Skills
As the role requires exceptional task-management skills, be prepared to discuss how you prioritise tasks and manage your time effectively. Share specific examples of how you've successfully handled multiple claims or projects simultaneously while maintaining high standards.