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- Tasks: Handle property claims efficiently and negotiate settlements using cutting-edge technology.
- Company: Join a disruptive Insurtech backed by top VC firms, transforming the claims landscape.
- Benefits: Enjoy a home-based role with a competitive salary and support for professional qualifications.
- Why this job: Be part of a friendly team, with opportunities for growth and a focus on client satisfaction.
- Qualifications: Experience in Household or Commercial Property insurance is essential; strong communication skills are a must.
- Other info: Work remotely with all necessary tools provided, including a top-of-the-range Apple MacBook.
The predicted salary is between 28000 - 42000 £ per year.
Property Claims Handler (Home-Based) – Chelmsford
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.
We welcome applications from Claims Handlers who have experience either within Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary ranging from £35K – £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Aston Charles – a personalised service from industry experts
General Insurance and Financial Services Recruitment
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Property Claims Handler (Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (Home
✨Tip Number 1
Familiarise yourself with the latest technology trends in the insurance industry. Since this role is with a cutting-edge Insurtech, showcasing your understanding of digital tools and how they can enhance claims handling will set you apart.
✨Tip Number 2
Highlight your experience in negotiating claims effectively. Prepare examples from your past roles where you successfully managed difficult conversations or resolved complex claims, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Emphasise your ability to work independently while being part of a supportive team. Share instances where you thrived in a remote working environment, showcasing your self-motivation and organisational skills.
✨Tip Number 4
Prepare to discuss your client service approach. Given the emphasis on delivering excellent customer outcomes, think of ways you've gone above and beyond for clients in previous roles, and be ready to share those stories.
We think you need these skills to ace Property Claims Handler (Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property claims handling, particularly within household or commercial insurance. Use specific examples to demonstrate your problem-solving skills and client service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this innovative Insurtech. Emphasise your ability to work independently in a home-based role and your excellent communication skills.
Highlight Technical Proficiency: Since the role involves using state-of-the-art technology, mention any relevant software or tools you are familiar with. This will show that you can adapt quickly to their systems and processes.
Showcase Soft Skills: In your application, emphasise your rapport-building abilities and empathy when dealing with clients. Provide examples of how you've successfully navigated difficult conversations in the past.
How to prepare for a job interview at Aston Charles
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in handling property claims, whether in household or commercial insurance. Be prepared to discuss specific cases where you successfully negotiated settlements, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Your Tech Savviness
Since the role involves using state-of-the-art technology, be ready to talk about your familiarity with digital tools and software used in claims handling. Mention any relevant systems you've worked with and how they helped improve your efficiency.
✨Emphasise Communication Skills
Given the need for excellent communication and rapport-building skills, prepare examples of how you've effectively communicated with clients and stakeholders in challenging situations. Show that you can handle difficult conversations with empathy and professionalism.
✨Exhibit Your Self-Motivation
As this is a home-based role, it's crucial to convey your ability to work independently. Share strategies you use to stay organised and motivated while working remotely, and provide examples of how you've successfully managed your time and tasks in past roles.
