At a Glance
- Tasks: Lead a remote team of Motor Claims Handlers and ensure top-notch customer service.
- Company: Join a cutting-edge Insurtech that's revolutionising the claims landscape.
- Benefits: Competitive salary, professional development support, and a fully remote working environment.
- Other info: Enjoy clear progression opportunities as the company continues to grow.
- Why this job: Make a real impact in a dynamic role while working from home.
- Qualifications: Experience in Motor Third Party Damage claims and strong managerial skills required.
The predicted salary is between 30000 - 49999 £ per year.
Overview
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result! This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. Location: London & South. This role is suitable for applicants seeking a remote working arrangement.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. You will be responsible for overseeing a team of up to 7 Motor Claims Handlers.
Role and Responsibilities
- Lead and manage a Motor Claims Team of up to 7 Motor Claims Handlers
- Provide training, development and coaching to team members
- Allocate workloads and monitor performance
- Act as an escalation point for complaints
- Perform file and audit checking to ensure compliance
- Serve as a referral point for more complex or contentious claims
- Support a fully remote-based team to work toward shared goals and objectives
Qualifications and Skills
- Extensive experience within Motor Third Party Damage claims
- Strong managerial skills capable of guiding a remote team
- Ability to thrive in a fast-paced, evolving environment and challenge the status quo
- Willingness to get involved in a variety of projects and assignments as the company grows
Salary, Benefits & Progression
Salary range: £30,000 – £39,999, £40,000 – £49,999 (to £42K plus benefits). Competitive basic salary with a range of company benefits, including support towards professional qualifications. Clear opportunities for progression in the short, medium and longer term as the company grows.
About the Recruiter
Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.
Motor Claims Team Leader (Home in Milton Keynes employer: Aston Charles
As a pioneering Insurtech, this company offers an exceptional remote working environment that empowers employees to thrive while challenging traditional norms in the claims industry. With a strong focus on employee development, you will benefit from comprehensive training and support, alongside a competitive salary and clear pathways for career progression. Join a friendly and innovative team dedicated to delivering outstanding customer outcomes from the comfort of your home.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Team Leader (Home in Milton Keynes
✨Dive Into Industry Networking Events
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We think you need these skills to ace Motor Claims Team Leader (Home in Milton Keynes
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aston Charles.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aston Charles. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aston Charles
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aston Charles to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aston Charles, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aston Charles's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
