At a Glance
- Tasks: Lead a remote team of Motor Claims Handlers and ensure excellent customer outcomes.
- Company: Join a digital disruptor in the insurtech sector with a supportive culture.
- Benefits: Competitive salary, professional development support, and opportunities for career progression.
- Other info: Fully remote role with a high-end home setup and dynamic work environment.
- Why this job: Make a real impact in transforming the claims landscape with cutting-edge technology.
- Qualifications: Experience in Motor Third Party Damage claims and strong leadership skills.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Motor Claims Team Leader (Home-Based) – Southampton. Permanent role for a self-motivated leader in a 100% remote-based environment. Salary: £30,000 - £39,999; £40,000 - £49,999; up to £42K plus benefits. Start date: ASAP. Location: London & South, Southampton. Recruiter: Aston Charles. Job Ref: RJ-3122TM.
This role is with a digital disruptor in the insurtech sector, focused on transforming the claims landscape with state-of-the-art technology and delivering excellent customer outcomes. The company operates as a Third Party Administrator with long-term agreements in place with MGAs and strong backing from specialist VC investors. It provides a fully equipped home-based setup (including a high-end Apple MacBook and additional displays) and a collaborative, supportive team environment.
Responsibilities
- Oversee a team of up to 7 Motor Claims Handlers
- Train, develop and coach team members
- Allocate workloads and manage performance
- Act as an escalation point for complaints
- Perform file/audit checks to ensure compliance
- Refer more complex or contentious claims as needed
- Serve as a referral point for complex cases while not handling your own caseload
Requirements
- Extensive experience within Motor Third Party Damage claims
- Strong managerial skills and ability to lead a fully remote team
- Ability to thrive in a fast-paced, evolving environment and challenge the status quo
- Willingness to get involved in a variety of projects and assignments as the company grows
Benefits
- Competitive basic salary
- Range of company benefits including support towards professional qualifications
- Opportunities for progression in the short, medium and longer term
Aston Charles – a personalised service from industry experts. General Insurance and Financial Services Recruitment.
Motor Claims Team Leader (Home in Southampton employer: Aston Charles
As a Motor Claims Team Leader at this innovative insurtech company, you will thrive in a fully remote environment that champions flexibility and work-life balance. With a strong focus on employee development, the company offers competitive salaries, comprehensive benefits, and opportunities for professional growth, all while being part of a collaborative team dedicated to transforming the claims landscape with cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Team Leader (Home in Southampton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aston Charles). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aston Charles. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Team Leader (Home in Southampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aston Charles.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aston Charles. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aston Charles
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aston Charles to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aston Charles, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aston Charles's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
