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- Tasks: Handle Liability claims efficiently from the comfort of your home.
- Company: Join a cutting-edge Insurtech revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary up to £38K, flexible hours, and support for professional qualifications.
- Why this job: Be part of a friendly team where your input shapes the future of the Casualty division.
- Qualifications: Experience in Liability or Casualty claims handling is essential; strong communication skills are a must.
- Other info: Work remotely with all necessary tools provided, including a top-of-the-range Apple MacBook.
The predicted salary is between 20000 - 29000 £ per year.
Liability Claims Handler (Home-Based) – Milton Keynes
Job Type: Permanent Sector: General Insurance Specialism: Claims Location: London & South Town/City: Milton Keynes Salary range: £20, 000 – £29, 999, £30, 000 – £39, 999 Salary Description: to £38K plus benefits Posted: 28-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122L Job Views: 3
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
You’ll efficiently deal with a caseload of Liability claims on behalf of a number of MGAs and insurers. This portfolio will typically comprise Employer’s and Public Liability claims up to a value of £25,000 arising within a range of industry sectors such as hospitality, manufacturing and leisure. There will also be a small amount of 3rd party property damage claims, and other losses such as Products Liability. This is the only Casualty Claims Team in this fast-growing business, and as such, they are very much left to their own devices in terms of the how the team operates, and you will have a meaningful say of the future direction of the Casualty division.
Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.
We welcome applications from Liability or Casualty Claims Handlers who have worked for an insurance company, or handled claims via delegated authority at a broker, loss adjuster or in a legal environment.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
The Casualty Manager is quite relaxed about working hours, and whilst most of the team work on a 09.00 -17.00 basis, you can work outside of these hours if you need to be flexible around childcare or other commitments.
You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
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Liability Claims Handler (Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liability Claims Handler (Home
✨Tip Number 1
Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress your potential employers but also help you demonstrate your innovative mindset during discussions.
✨Tip Number 2
Network with professionals in the insurance and claims handling sectors. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations for the role you're interested in.
✨Tip Number 3
Prepare to discuss your experience with various types of liability claims, especially Employer's and Public Liability. Be ready to share specific examples of how you've successfully managed claims and negotiated settlements in the past.
✨Tip Number 4
Showcase your communication skills by practising how to handle difficult conversations. Since this role involves dealing with diverse stakeholders, being able to convey empathy and professionalism will set you apart from other candidates.
We think you need these skills to ace Liability Claims Handler (Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling Liability or Casualty claims. Emphasise any roles where you've negotiated claims or worked with MGAs, insurers, or in a legal environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your problem-solving skills and client service focus, as these are key attributes for this position.
Showcase Communication Skills: Since the role involves dealing with various stakeholders, provide examples in your application that demonstrate your excellent communication and rapport-building skills, especially in challenging situations.
Highlight Motivation and Organisation: As this is a home-based role, emphasise your ability to work independently and manage tasks effectively. Share any experiences that showcase your self-motivation and organisational skills.
How to prepare for a job interview at Aston Charles
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in handling Liability or Casualty claims. Be prepared to discuss specific cases you've managed, the challenges you faced, and how you successfully negotiated settlements.
✨Demonstrate Your Problem-Solving Skills
This role requires a can-do attitude and innovative thinking. Prepare examples of how you've approached complex claims or difficult conversations, showcasing your ability to find solutions while maintaining excellent client service.
✨Emphasise Communication Skills
Since you'll be dealing with various stakeholders, it's crucial to demonstrate your communication and rapport-building skills. Practice articulating how you handle difficult conversations with empathy and professionalism.
✨Highlight Your Self-Motivation
As this is a home-based role, it's important to convey your ability to work independently. Share examples of how you've successfully managed your time and tasks without direct supervision, ensuring you come across as organised and self-driven.
