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- Tasks: Handle a variety of motor claims across different industries with a focus on client service.
- Company: Join one of the UK's fastest-growing independent brokerages, known for its dynamic and fun work culture.
- Benefits: Enjoy a competitive salary of £28K-£35K plus benefits and support for professional qualifications.
- Why this job: Be part of an award-winning team that values innovation and offers great career progression opportunities.
- Qualifications: Previous experience in motor claims handling is essential; strong communication and problem-solving skills are a must.
- Other info: This role is perfect for those looking to make an impact in a supportive and engaging environment.
The predicted salary is between 28000 - 35000 £ per year.
Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Yorkshire & Humberside Town/City: Leeds Salary range: £20, 000 – £29, 999, £30, 000 – £39, 999 Salary Description: £28K-£35K (Neg) plus benefits Posted: 27-Aug-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ2424MC Job Views: 4
Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work.
With claims being central to its award-winning client service, this department is core to the business’ ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market.
Whilst this broker has a broad portfolio of clients, it is perhaps best-known as one of the UK’s pre-eminent ‘Wheels’ brokers – its clients include some of the UK’s biggest names from Haulage, Distribution, Passenger Transport etc. Indeed, it is due to the continued acquisition of quality accounts that the need has arisen for an additional Commercial Motor Claims Handler to join the Team. Here, you will be responsible for handling a caseload of Motor claims arising in a variety of industry sectors, such as Distribution / Delivery Networks, Construction and Retail. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with claims of all sizes and complexity.
We welcome applications from Claims Handlers with Motor claims knowledge gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker’s passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim.
In return, you will receive a generous basic salary that is anticipated to be £28,000 – £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to expand.
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Commercial Motor Claims Handler (Award employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Motor Claims Handler (Award
✨Tip Number 1
Familiarise yourself with the specific types of motor claims that the brokerage handles. Understanding the nuances of claims in sectors like Distribution, Construction, and Retail will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Engaging with others can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled challenging claims or client situations in the past. This will showcase your ability to remain calm and professional under pressure.
✨Tip Number 4
Research the latest trends and technologies in the insurance sector, particularly those related to claims management. Showing that you're up-to-date with industry advancements can set you apart from other candidates.
We think you need these skills to ace Commercial Motor Claims Handler (Award
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling motor claims. Emphasise any specific roles or responsibilities that align with the job description, such as client service and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent client service. Mention your understanding of the insurance industry and how your background makes you a great fit for the role.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, negotiation abilities, and a calm professional demeanour. Provide examples of how you've demonstrated these skills in previous roles.
Show Enthusiasm for the Company: Research Aston Charles and mention specific reasons why you want to work for them. Highlight their reputation in the industry and your excitement about contributing to their award-winning client service.
How to prepare for a job interview at Aston Charles
✨Research the Company
Before your interview, take some time to learn about the brokerage's history, values, and recent achievements. Understanding their position in the market and their client base will help you tailor your responses and show genuine interest.
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience with motor claims in detail. Highlight specific cases you've handled, the challenges you faced, and how you resolved them. This will demonstrate your expertise and problem-solving skills.
✨Emphasise Communication Skills
Since effective communication is crucial in this role, be ready to provide examples of how you've successfully communicated with clients or colleagues in high-pressure situations. This will illustrate your ability to reassure clients and maintain professionalism.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, growth opportunities, and the specifics of the claims handling process. This shows your enthusiasm and helps you assess if it's the right fit for you.
