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- Tasks: Manage Commercial Motor claims from start to finish in a supportive, home-based environment.
- Company: Join a cutting-edge Insurtech that's revolutionising the claims industry.
- Benefits: Earn up to £33K plus benefits and support for professional qualifications.
- Why this job: Be part of a dynamic team making a real impact in the insurance world.
- Qualifications: 3+ years in Motor Claims Handling with strong communication skills.
- Other info: Great opportunities for career progression in a rapidly growing company.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial Location: London & South Town/City: Norwich Salary range: £20, 000 – £29, 999, £30, 000 – £39, 999 Salary Description: to £33K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 3
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
Responsibilities
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
You’ll be managing a mixed caseload of Commercial Motor and Motor Trade claims (from cradle to grave), typically comprising Accidental Damage and Third Party Damage losses. Throughout the process, you’ll demonstrate excellent attention to detail, together with the ability to provide quality interactions with stakeholders, clients, and customers to the high standards required by the business.
It is essential that you have 3+ years’ experience within Motor Claims Handling, and that you are well-versed in handling Commercial Motor losses.
We will consider Motor Claims Handlers who currently deal with both personal and commercial Motor claims, however, the focus for this role will very much be Commercial Motor. Ideally, you will come from an insurer, MGA or loss adjusting environment, with experience of dealing with claims through to full settlement.
Requirements
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!). As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary of up to £33K per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications.
For the ambitious, the sky really is the limit within this organisation! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
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Commercial Motor Claims Handler (100% Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Motor Claims Handler (100% Home
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with commercial motor claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine in front of the camera, so practice answering common questions related to claims handling and customer service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the complexities of commercial motor claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our innovative team.
We think you need these skills to ace Commercial Motor Claims Handler (100% Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Motor Claims Handler. Highlight your experience in handling motor claims, especially commercial ones, and showcase any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving skills and client service focus, and don’t forget to show off your enthusiasm for working in a disruptive Insurtech environment.
Showcase Your Communication Skills: Since this role involves dealing with various stakeholders, make sure to highlight your excellent communication and rapport-building skills in your application. We want to see how you handle difficult conversations with empathy and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aston Charles
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Commercial Motor claims. Be prepared to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show that you have the experience they’re looking for.
✨Show Off Your Communication Skills
Since you'll be dealing with various stakeholders, practice articulating your thoughts clearly and confidently. Think about examples where you've had to navigate difficult conversations or build rapport with clients, as this will highlight your interpersonal skills.
✨Demonstrate Your Problem-Solving Ability
Prepare to share instances where you've tackled complex issues in claims handling. Highlight your innovative approaches and how they led to successful outcomes. This will resonate well with a company that values disruption and fresh ideas.
✨Emphasise Your Self-Motivation
As this role is home-based, it’s crucial to convey your ability to work independently. Share examples of how you've managed your time effectively and stayed motivated without direct supervision. This will reassure them that you can thrive in a remote environment.