At a Glance
- Tasks: Handle non-motor claims like Commercial Property and Employer's Liability.
- Company: Join a fast-growing, award-winning independent brokerage in Yorkshire.
- Benefits: Enjoy a competitive salary of £28K-£35K plus benefits and support for qualifications.
- Why this job: Be part of a dynamic team focused on excellent client service and professional growth.
- Qualifications: Experience in Property or Liability claims is essential; strong communication and problem-solving skills required.
- Other info: Opportunities for progression in a fun, fast-paced work environment.
The predicted salary is between 28000 - 35000 £ per year.
Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial Location: Yorkshire & Humberside Town/City: Leeds Salary range: £20, 000 – £29, 999, £30, 000 – £39, 999 Salary Description: £28K-£35K (Neg) plus benefits Posted: 09-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ2424BC Job Views: 3
Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work.
With claims being central to its award-winning client service, this department is core to the business’ ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market.
Due to the continued acquisition of quality accounts, the need has arisen for an additional Claims Handler to join the Team. Here, you will be responsible for handling a caseload of non-motor claims, such as Commercial Property, Employer’s Liability, Public Liability and Professional Indemnity. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with a wide variety of losses. Clients will be from a wide range of industry sectors, such as Retail, Leisure, Manufacturing, Engineering and Construction, and claims will vary in size and complexity, although of course support will be readily available for more challenging cases!
We welcome applications from Claims Handlers with experience of either Property or Liability losses, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker’s passion for delivering excellent client service, and have the communication skills coupled with an air of calm professionalism in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim.
In return, you will receive a generous basic salary that is anticipated to be £28,000 – £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also receive a myriad of opportunities for progression as this fast-growing brokerage continues to grow.
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Commercial Claims Handler (Award employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler (Award
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Commercial Property and Employer's Liability. Understanding the nuances of these areas will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend local events or join online forums to connect with others in the field; this can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated challenging situations in previous roles. This will help you stand out as a candidate who can handle the complexities of claims management.
✨Tip Number 4
Research Aston Charles and their approach to client service. Being able to articulate why you want to work for them specifically, and how your values align with theirs, will make a strong impression during any interviews.
We think you need these skills to ace Commercial Claims Handler (Award
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling non-motor claims, particularly in areas like Commercial Property, Employer's Liability, and Public Liability. Use specific examples to demonstrate your problem-solving skills and client service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent client service. Mention your communication skills and ability to remain calm under pressure, as these are crucial for the role of a Claims Handler.
Highlight Relevant Experience: In your application, emphasise any previous roles in broking, insurance companies, or legal backgrounds that relate to claims handling. This will show that you have the necessary expertise and understanding of the industry.
Showcase Your Negotiation Skills: Include examples in your application that demonstrate your negotiation skills and how you've secured positive outcomes for clients in past roles. This is key for impressing the hiring team at Aston Charles.
How to prepare for a job interview at Aston Charles
✨Know Your Claims
Familiarise yourself with different types of claims, especially Commercial Property, Employer's Liability, and Public Liability. Being able to discuss specific cases or scenarios will demonstrate your expertise and understanding of the role.
✨Showcase Your Communication Skills
Since client service is crucial, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss instances where you've successfully resolved complex issues. Highlight your analytical skills and how you approach problem-solving, as this is key in handling claims.
✨Express Your Passion for Client Service
Convey your enthusiasm for delivering excellent client service. Share experiences that showcase your commitment to helping clients, as this aligns with the company's values and mission.