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For Companies At a Glance
- Tasks: Handle low value claims and provide excellent client service from the comfort of your home.
- Company: Join a cutting-edge Insurtech that's revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team that values problem-solving and offers great career progression opportunities.
- Qualifications: Must have 2 years' experience in Property, Public Liability or Products Liability claims.
- Other info: Receive top-notch equipment like an Apple MacBook to help you succeed.
The predicted salary is between 28000 - 30000 £ per year.
Overview
Claims Handler (Fully Home-Based) – Birmingham
Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Midlands & Wales Town/City: Birmingham Salary range: £20,000 – £29,999, £30,000 – £39,999 Salary Description: £28K – £30K plus benefits Posted: 08-Jul-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: JH-3122EX Job Views: 73
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
What you will do
- Handle a high volume of low value and low severity claims, including Property, Public Liability and Products Liability losses.
- Candidates from an insurer, broker or loss adjusting background will be considered, but it is essential that you have at least 2 years’ experience in any of the above classes of business.
- As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills.
- Be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
- Deal with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport-building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
Requirements / Qualifications
- Essential that you have at least 2 years’ experience in Property, Public Liability or Products Liability claims (in any insurer, broker or loss adjusting background).
Salary & Benefits
You will receive a generous basic salary of between £28,000 – £30,000 per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications.
For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
About the recruiter
Aston Charles – a personalised service from industry experts
General Insurance and Financial Services Recruitment
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Claims Handler (Fully Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler (Fully Home
✨Tip Number 1
Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
✨Tip Number 2
Highlight your experience in handling low value and low severity claims during networking opportunities. Connect with professionals in the insurance sector on platforms like LinkedIn, and engage in discussions about claims management to showcase your expertise.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle difficult conversations with clients. Demonstrating your empathy and problem-solving skills in these scenarios can set you apart from other candidates.
✨Tip Number 4
Since this role is fully home-based, emphasise your ability to work independently and manage your time effectively. Share examples of how you've successfully worked remotely in the past to reassure employers of your self-motivation.
We think you need these skills to ace Claims Handler (Fully Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Property, Public Liability, or Products Liability claims. Emphasise your two years of experience and any specific achievements that demonstrate your problem-solving skills and client service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this innovative Insurtech company. Mention your ability to work independently in a home-based role and your enthusiasm for utilising technology to improve client outcomes.
Highlight Communication Skills: In your application, stress your excellent communication and rapport-building skills. Provide examples of how you've successfully handled difficult conversations and demonstrated empathy in previous roles.
Showcase Organisational Skills: Demonstrate your organisational and task-management skills in your application. Mention any tools or methods you use to stay organised, especially in a remote working environment, to reassure the employer of your self-motivation.
How to prepare for a job interview at Aston Charles
✨Showcase Your Experience
Make sure to highlight your two years of experience in Property, Public Liability, or Products Liability claims. Be prepared to discuss specific cases you've handled and the outcomes you achieved.
✨Demonstrate Your Problem-Solving Skills
This role requires a can-do attitude and innovative thinking. Prepare examples of how you've approached challenges in the past and the creative solutions you implemented to resolve them.
✨Emphasise Communication Skills
Since you'll be dealing with various stakeholders, it's crucial to demonstrate your excellent communication and rapport-building skills. Practice discussing how you've successfully navigated difficult conversations while showing empathy.
✨Prepare for a Home-Based Environment
As this is a fully home-based role, convey your ability to work independently and stay motivated. Share strategies you've used to manage your time effectively and maintain productivity in a remote setting.
