Motor Personal Injury Claims Handler (Home-Based)
Motor Personal Injury Claims Handler (Home-Based)

Motor Personal Injury Claims Handler (Home-Based)

Norwich Full-Time 28000 - 42000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Handle motor personal injury claims and ensure satisfactory resolutions.
  • Company: Join a cutting-edge Insurtech transforming the claims landscape with innovative technology.
  • Benefits: Enjoy a home-based role with a competitive salary and support for professional qualifications.
  • Why this job: Be part of a friendly team in a dynamic environment with endless growth opportunities.
  • Qualifications: Previous experience in Motor Bodily Injury claims is essential; strong communication skills are a must.
  • Other info: Work remotely with top-notch equipment and a supportive team to help you succeed.

The predicted salary is between 28000 - 42000 £ per year.

Job Description

A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Personal Injury Claims Handler to join the team. Here, you’ll be overseeing a manageable caseload of both OIC and MoJ claims, bringing clams to a satisfactory conclusion. It is essential that you have previous experience within Motor Bodily Injury claims, and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm, Third-Party Administrator (TPA) or Legal firm (Defendant).

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!Aston Charles – a personalised service from industry expertsGeneral Insurance and Financial Services RecruitmentFor more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

Motor Personal Injury Claims Handler (Home-Based) employer: Aston Charles Ltd

As a pioneering Insurtech firm, we offer a dynamic and supportive home-based work environment that empowers our employees to excel in their roles. With a strong focus on professional development and a generous benefits package, including support for qualifications, we foster a culture of innovation and collaboration. Join us to be part of a forward-thinking team that values your contributions and provides ample opportunities for career progression in the evolving landscape of insurance.
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Contact Detail:

Aston Charles Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Motor Personal Injury Claims Handler (Home-Based)

✨Tip Number 1

Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress us but also show your enthusiasm for the role.

✨Tip Number 2

Highlight your experience with Motor Bodily Injury claims during any informal discussions or networking opportunities. This will help you stand out as a candidate who understands the specific challenges and nuances of the role.

✨Tip Number 3

Demonstrate your problem-solving skills by preparing examples of past experiences where you've successfully navigated difficult claims situations. This will showcase your ability to handle the complexities of the role effectively.

✨Tip Number 4

Practice your communication skills, especially in handling difficult conversations. Being able to convey empathy while discussing sensitive issues will be crucial in this position, so consider role-playing scenarios with a friend.

We think you need these skills to ace Motor Personal Injury Claims Handler (Home-Based)

Motor Bodily Injury Claims Experience
Knowledge of OIC and MoJ Claims
Insurance Industry Knowledge
Delegated Authority Experience
Excellent Communication Skills
Empathy and Rapport Building
Problem-Solving Skills
Client Service Orientation
Task Management Skills
Self-Motivation
Ability to Work Independently
Attention to Detail
Adaptability to Change
Proficiency in Digital Tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Motor Bodily Injury claims and any relevant roles within insurance companies or legal firms. Use specific examples to demonstrate your skills in managing claims and delivering excellent customer outcomes.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their innovative approach and your ability to work independently in a home-based environment.

Showcase Communication Skills: Since the role requires excellent communication and rapport-building skills, consider including examples of how you've successfully navigated difficult conversations or built relationships with clients in your application.

Highlight Problem-Solving Abilities: Emphasise your problem-solving skills in your application. Provide specific instances where you have tackled challenges in claims handling and how your innovative approach led to positive outcomes for clients.

How to prepare for a job interview at Aston Charles Ltd

✨Showcase Your Experience

Make sure to highlight your previous experience in Motor Bodily Injury claims. Be prepared to discuss specific cases you've handled and the outcomes, as this will demonstrate your expertise and suitability for the role.

✨Demonstrate Your Problem-Solving Skills

Since the company values innovative approaches, think of examples where you've successfully resolved complex claims or improved processes. This will show that you can contribute to their disruptive ethos.

✨Emphasise Communication Skills

Prepare to discuss how you've built rapport with clients and stakeholders in the past. Given the nature of the role, being able to handle difficult conversations with empathy is crucial, so have some examples ready.

✨Exhibit Self-Motivation

As this is a home-based role, it's important to convey your ability to work independently. Share strategies you use to stay organised and motivated, which will reassure them of your capability to thrive in a remote environment.

Motor Personal Injury Claims Handler (Home-Based)
Aston Charles Ltd
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