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- Tasks: Handle motor claims in a supportive, home-based environment with cutting-edge technology.
- Company: Join a disruptive Insurtech backed by top VC firms, transforming the claims industry.
- Benefits: Enjoy a competitive salary, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team, with opportunities for growth and a focus on client satisfaction.
- Qualifications: Previous experience in motor claims handling is essential; strong communication skills are a must.
- Other info: Work independently with plenty of support; ideal for motivated individuals seeking career advancement.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for a number of experienced Motor Claims Handlers to join the team. We are looking for experienced Motor Claims Handlers within a number of different areas as our client has opportunities in their Damage, Credit Hire and Personal Injury departments.It is essential that you have previous experience within the relevant specialism, and that you have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm, Third-Party Administrator (TPA) or Legal firm (Defendant).
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!Aston Charles – a personalised service from industry expertsGeneral Insurance and Financial Services RecruitmentFor more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Motor Claims Handler (Home-Based) employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler (Home-Based)
✨Tip Number 1
Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress us but also show your commitment to being part of a forward-thinking team.
✨Tip Number 2
Highlight your experience in dealing with various types of motor claims, especially in Damage, Credit Hire, and Personal Injury. Be ready to discuss specific cases where you successfully navigated complex situations, as this will demonstrate your expertise.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be interacting with diverse stakeholders, think of examples where you've effectively built rapport or handled difficult conversations with empathy and professionalism.
✨Tip Number 4
Emphasise your ability to work independently in a home-based environment. Share strategies you've used to stay organised and motivated while working remotely, as this role requires self-discipline and excellent task management.
We think you need these skills to ace Motor Claims Handler (Home-Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in motor claims handling. Focus on specific roles you've held in insurance companies or related fields, and emphasise your skills in client service, problem-solving, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in the insurance industry and how it aligns with the innovative approach of the Insurtech firm. Be sure to express your motivation for working in a home-based environment.
Highlight Relevant Skills: In your application, clearly outline your task-management skills and ability to work independently. Provide examples of how you've successfully managed claims or dealt with difficult conversations, demonstrating your empathy and rapport-building abilities.
Showcase Your Problem-Solving Abilities: Include specific instances where you've tackled challenges in your previous roles. This could involve innovative solutions you've implemented or ways you've improved customer outcomes, which will resonate well with the company's disruptive ethos.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in motor claims handling. Be prepared to discuss specific cases you've worked on, especially those that demonstrate your problem-solving skills and ability to manage difficult conversations.
✨Demonstrate Your Client Service Focus
This role requires a strong client service orientation. Prepare examples of how you've gone above and beyond for clients in the past, and be ready to explain your approach to delivering excellent outcomes.
✨Emphasise Your Self-Motivation
Since this is a home-based role, it's crucial to convey your ability to work independently. Share strategies you use to stay organised and motivated while working remotely, as well as any tools or techniques that help you manage your tasks effectively.
✨Prepare for Empathetic Communication
Given the nature of the role, you'll need to communicate with a diverse range of stakeholders. Practice how you would handle sensitive conversations, ensuring you can demonstrate empathy while maintaining professionalism.
