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- Tasks: Lead a top-tier Claims Account Management service and build strong relationships with clients and partners.
- Company: Thriving global broker with over 60 offices in 20+ countries.
- Benefits: Attractive salary, 20% bonus, flexible benefits, and generous pension scheme.
- Why this job: Elevate your career in a dynamic environment with significant growth opportunities.
- Qualifications: Experience in Account Management within a claims environment and strong stakeholder engagement skills.
- Other info: Join a team of industry experts and be part of a company on a phenomenal growth trajectory.
The predicted salary is between 36000 - 60000 £ per year.
Attractive salary plus bonus and top benefits. This newly-created role is a highly-visible one, and your successes will be clear to all. It offers an elevated profile and a far wider range of opportunities for progression in comparison to similarly-titled Claims Account Manager roles.
This broker is thriving, with over 60 offices in more than 20 countries, enjoying a sustained period of growth (in excess of 20%) and is on track to achieve its publicly stated ambition to double in size within 5 years. Cash rich and boasting significant profits, it continues to reinvest in its future, both in terms of processes and infrastructure.
The Claims Function has forged a superb reputation for its high standards, flexibility, proactivity and integrity. It is recognised as an integral part of the insurer’s wider client service offering, and perhaps one of the biggest reasons behind the company’s phenomenal growth trajectory in recent years.
As a key advocate for the UK Claims Function, you will be responsible for enhancing and developing relationships with customers, brokers, and partners. You will support the Claims Function’s ambition to be recognised as the most client-focused, nimble and value-adding in the country.
Key Responsibilities
- Claims Account Management Team Leadership: Establishing and leading a top-tier Claims Account Management service for the UK claims function.
- Stakeholder Relationship Management: Building, enhancing, and maintaining strong relationships with customers, brokers, and partners.
- Market Facing Proposition: Proactively engaging with customers, brokers, and strategic partners to support the development of the market-facing claims proposition across all product classes.
- Claims Advocacy: Representing the claims function across the business, and externally, to promote its value and impact.
- Point of Contact: Working closely with Distribution Teams and Senior Underwriters, serving as the Claims Team point of contact for large and key client initiatives.
- Monitoring ongoing claims and coordinating reviews: Tracking claims metrics and service levels, often through regular reports or dashboards, to identify developing issues and ensuring high levels of engagement throughout the claim lifecycle.
A major part of this role will be organising and leading claims review meetings with the client and brokers, working alongside large client Underwriters and the Business Development Team.
Qualifications
It is essential that you have previously worked in an Account Management or Business Development Manager role within a claims environment, and that you have strong commercial awareness and knowledge of the UK claims landscape. Ideally, you will come from an insurer background, including knowledge of claims processes, performance metrics and service delivery.
You’ll be skilled in stakeholder engagement and advocacy (both internally and externally) and have a strong track record of building and nurturing relationships with customers, brokers, and partners. You will also have excellent communication and interpersonal skills, with the ability to influence at all levels, and you’ll be an effective team player, demonstrating a positive ‘can do’ attitude and co-operative interaction with team members.
In return, you will receive an impressive basic salary, flexible benefits, generous pension arrangement and a 20% bonus.
Claims Executive in Manchester employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its claims function thoroughly. Be ready to discuss how your experience aligns with their needs and how you can contribute to their growth. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in being part of their thriving team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Claims Executive role. Plus, it’s a great way to show you’re serious about joining a company that values talent and ambition.
We think you need these skills to ace Claims Executive in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Executive role. Highlight your experience in account management and any relevant achievements that showcase your skills in stakeholder engagement and relationship building.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show your enthusiasm for working with us at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, brokers, and partners, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've influenced stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Aston Charles Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims processes and performance metrics. Being able to discuss specific examples from your past experience will show that you understand the intricacies of the role and can hit the ground running.
✨Build Relationships Before You Even Start
Since this role is all about stakeholder relationship management, think about how you can demonstrate your ability to build and maintain strong relationships. Prepare examples of how you've successfully engaged with customers, brokers, or partners in previous roles.
✨Show Off Your Communication Skills
This position requires excellent communication and interpersonal skills. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you can influence at all levels.
✨Emphasise Your Team Player Attitude
The company values a positive 'can do' attitude and cooperative interaction. Be ready to share examples of how you've worked effectively within a team, highlighting your contributions and how you supported your colleagues in achieving common goals.
