Operations Manager in Eastleigh, Hampshire

This is an outstanding opportunity for a Head of Retail Broking to take the lead of a hugely successful personal lines insurance brokerage based in Eastleigh.

Our client is part of a large broking group that controls £60M in gross written premium. It specialises in niche Private Car Insurance (High Performance, Modified, Imported, Classic Cars etc), as well as a small amount of Residential Property Risks. This is an extremely exciting and growing PE-backed business with circa 40 staff, where there are lots of opportunities to make your mark on taking this organisation to the next level.

The company’s mission is to become a top 20 UK broker, recognised as the go-to partner for high-quality insurance businesses across the UK. It plans to achieve this by embracing innovation, staying ahead of evolving client needs and building a culture where great people thrive.

In this varied and challenging role, you will be responsible for shaping the broking and distribution strategy, managing key relationships, onboarding new partnerships and ensuring the delivery of high-quality insurance solutions across the retail portfolio. As part of the senior managers team, you’ll work with colleagues to identify and onboard potential acquisitions, identify areas to collaborate and promote the group to internal and external stakeholders.

This is a fast-paced role within a continually-evolving business, and so you must enjoy working in this kind of environment and embracing change. You’ll be an inspirational leader, with strong commercial acumen, and you’ll have the ability to recognise and capitalise upon opportunities in the market.

You’ll have proven leadership experience in personal lines insurance, including Private Motor insurance. Some exposure to non-standard Motor risks would certainly be beneficial, although this is by no means essential. You must have strong commercial acumen and strategic thinking, excellent interpersonal and communication skills, together with a deep understanding of insurance products, market dynamics, and regulatory frameworks. Just as important is a track record of driving growth and managing change.

Opportunities are plentiful within this growing organisation; both within this specific business, as well as the wider Group. As such, the sky really is the limit here when it comes to your career and professional development.

This is an office-based role (5 days a week, 9am-5pm) in Eastleigh. You’ll be rewarded with an attractive salary (Negotiable, depending on experience), together with a highly lucrative performance-based bonus and range of company benefits.