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- Tasks: Handle credit hire claims and provide excellent customer service from the comfort of your home.
- Company: Join a cutting-edge Insurtech that's revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team in a dynamic environment with endless opportunities for growth.
- Qualifications: Previous experience in credit hire claims and strong communication skills are essential.
- Other info: Work with top-tier clients and enjoy a supportive atmosphere while making a real impact.
The predicted salary is between 28000 - 42000 £ per year.
A true digital disrupter, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!
This Third Party Administrator - with a difference is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills.
As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Credit Hire Claims Handler (Home-Based) employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Claims Handler (Home-Based)
✨Tip Number 1
Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress us but also show your commitment to being part of a forward-thinking team.
✨Tip Number 2
Highlight your experience in Credit Hire claims during any informal conversations or networking opportunities. This role requires specific expertise, so make sure you can articulate your relevant experience clearly and confidently.
✨Tip Number 3
Demonstrate your ability to work independently by sharing examples of how you've successfully managed tasks or projects remotely. This will reassure us that you're self-motivated and can thrive in a home-based environment.
✨Tip Number 4
Prepare to discuss your problem-solving skills and client service approach in detail. We value innovative thinkers who can handle difficult conversations with empathy, so be ready to share specific scenarios where you've excelled in these areas.
We think you need these skills to ace Credit Hire Claims Handler (Home-Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Credit Hire claims specifically. Use keywords from the job description to demonstrate that you meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and client service focus. Mention your ability to work independently and your experience in an insurance environment to align with the company's needs.
Showcase Communication Skills: In your application, emphasise your excellent communication and rapport-building skills. Provide examples of how you've successfully handled difficult conversations or built relationships with stakeholders.
Highlight Motivation and Organisation: Since this is a home-based role, it's crucial to convey your self-motivation and organisational skills. Share specific instances where you've managed tasks effectively with minimal supervision.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in Credit Hire claims during the interview. Be prepared to discuss specific cases you've handled and how you approached problem-solving in those situations.
✨Demonstrate Your Motivation
Since this is a home-based role, it's crucial to convey your self-motivation and ability to work independently. Share examples of how you've successfully managed tasks without direct supervision in the past.
✨Emphasise Communication Skills
Given the need for excellent communication and rapport-building skills, be ready to discuss how you've effectively communicated with diverse stakeholders. Consider preparing a scenario where you had to handle a difficult conversation with empathy.
✨Research the Company
Familiarise yourself with the company's innovative approach and their position in the Insurtech landscape. Showing that you understand their mission and values will demonstrate your genuine interest in the role and the company.
