At a Glance
- Tasks: Handle diverse commercial claims and deliver exceptional client service.
- Company: National broking house with a strong focus on growth and innovation.
- Benefits: Generous salary, quarterly bonuses, hybrid working, and support for professional qualifications.
- Other info: Opportunities for career progression and specialisation in various claims.
- Why this job: Join a dynamic team and make a real impact in the claims process.
- Qualifications: Passion for client service, strong communication, and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
The Regional Claims Centre of Excellence of this national broking house handles a wide variety of losses on behalf of colleagues based from a number of offices across Yorkshire. As such, it is a highly visible role, where your successes will be obvious to a range of stakeholders and you will benefit from a variety of opportunities for progression.
Due to the continued acquisition of quality accounts across the region, the need has arisen to appoint several Claims Handlers - both experienced Cross-Class Commercial Claims Handlers to join in a more senior capacity, as well as Junior Commercial Claims Handlers who may have previously only dealt with say, Motor or Property claims.
Recognising that a robust claims function is essential for fulfilling its commitment to clients, this broker has invested significantly in the Claims Department - from the appointment of some of the region's most gifted Claims Handlers, through to delivering bespoke training and using state of the art technology. The Claims Department also benefits from a team of Claims Administrators who do a lot of the basic work, freeing up the time of Claims Handlers to focus on what they do best - delivering superb client outcomes in the event of a loss.
You will initially be allocated a portfolio of claims that reflects your prior exposure to different losses, and less-experienced colleagues will be trained to deal with a wide variety of claims such as Property, Liability, Fleet, CAR, Cyber and Financial Lines.
We welcome applications from Claims Handlers at all levels of experience, including those from broker, insurer, adjusting and legal backgrounds. You must have a genuine passion for delivering excellent client service and pride yourself on your ability to deliver the best claims settlement possible. You must also have excellent communication skills, the ability to have difficult conversations with a variety of stakeholders of all levels of seniority, as well as solid negotiation skills. You must also be analytical, with excellent problem-solving skills, and the ability to see possible solutions to claims scenarios that may pass others by.
This broker is based in North Leeds with plenty of parking nearby, close to major public transport, and within an easy walk of local amenities. It operates a hybrid-working model, where you will be welcome to work from home 2-3 days per week.
In return, you will receive a generous basic salary, a quarterly bonus and generous benefits package, as well as support towards professional qualifications under the Chartered Insurance Institute. For the ambitious, it is worth noting that this firm is enjoying a significant period of growth (both organic and as a result of complimentary acquisitions). As such, there will be opportunities for your role to be expanded to include a variety of duties such as management, or specialising in certain kinds of claims.
Commercial Claims Handler employer: Aston Charles Ltd
As a leading national broking house, this company offers an exceptional work environment for Commercial Claims Handlers in North Leeds, where your contributions are highly visible and valued. With a strong focus on employee development, you will benefit from bespoke training, a supportive hybrid-working model, and a generous benefits package, including opportunities for professional qualifications and career progression. The collaborative culture, combined with the investment in state-of-the-art technology and a dedicated team, ensures that you can excel in delivering outstanding client outcomes while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Commercial Claims Handler role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to claims handling. Think about how you can showcase your problem-solving skills and client service passion. We recommend doing mock interviews with friends or using online resources to get comfortable.
✨Tip Number 3
Don’t forget to research the company! Knowing their values, recent achievements, and the specifics of their claims process will help you stand out. It shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We love seeing applications directly from candidates who are eager to join our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant claims handling experience, especially if you've dealt with different types of claims like Property or Liability.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering excellent client service and how your background makes you a great fit for the role. Don’t forget to mention your communication and negotiation skills!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled challenging claims scenarios in the past. This will demonstrate your analytical abilities and show us that you can think outside the box when it comes to finding solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Aston Charles Ltd
✨Know Your Claims
Make sure you brush up on different types of claims, especially those mentioned in the job description like Property, Liability, and Cyber. Being able to discuss your understanding of these areas will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves having difficult conversations with various stakeholders, prepare examples from your past experiences where you've successfully navigated tough discussions. This will demonstrate your ability to communicate effectively and handle challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified solutions to complex problems. Be ready to share these examples during the interview, as it will highlight your analytical skills and your knack for seeing solutions that others might miss.
✨Express Your Passion for Client Service
This broker values excellent client service, so be prepared to talk about why you’re passionate about delivering great outcomes for clients. Share stories that illustrate your commitment to client satisfaction and how you’ve gone above and beyond in previous roles.
