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- Tasks: Handle diverse Liability claims and maintain client relationships in a supportive team.
- Company: Join a top global insurer known for its award-winning service and employee satisfaction.
- Benefits: Enjoy hybrid working, 30 days holiday, private health insurance, and a lucrative bonus.
- Why this job: Develop your skills with industry experts in a vibrant office with fantastic facilities.
- Qualifications: Previous experience in Liability Claims Handling is essential; strong communication skills required.
- Other info: Flexible working options and promotion routes into various business areas available.
The predicted salary is between 28000 - 42000 £ per year.
Claims Handler (London Market Losses)
Top Insurer
RJ-3178
Leeds
Salary negotiable, plus lucrative bonus
It should be no surprise that when this dynamic insurer decided to build a Lonon Market Claims Team in the UK regions, it plumped for Leeds – it has been established locally for over 20 years, already boasts a significant claims team that comprises many of the region’s most gifted insurance professionals, and has recently invested significantly in the acquisition of penthouse offices in perhaps Leeds’ most prestigious office addresses.
It is arguably the most exciting insurance company in the market right now, using ingenuity combined with technical expertise and cutting-edge technology to underwrite risks that other insurers shy away from. This ‘can do’ attitude, coupled with an unwavering focus on client service, is serving it well; the business is currently enjoying 20% year on year growth, and is well on track to exceed its plans to double in size within 5 years.
The new London Market Claims Team has 3 distinct divisions; Professional Risks, Energy and Marine. Claims Adjusters will be working on files with reserves up to US$250,000, and some times higher on a referral basis, with the vast majority of losses coming through the broker channel. You will be responsible for managing your caseload on a cradle to grave basis; including establishing quantum, investigating the circumstances around a loss, and appointing Adjusters. You will keep accurate records of all work undertaken, regularly updating inhouse and London Market claims systems and, when required, compiling accurate management information for a range of stakeholders.
In order to obtain the best possible settlement, you must have superb problem solving and negotiation skills, a keen eye for detail and the ability to work on a number of files at any one time. You must also have excellent (internal and external) stakeholder management skills, including the ability to hold difficult conversations with people from a wide range of backgrounds. You should also be able to communicate fluently in writing and be competent working with bespoke computer packages. You’ll be highly numerate and comfortable analysing various sets of data, with the ability to spot trends and anomalies.
It is essential that you have relevant experience, either gained within a commercial claims or personal injury background – this can be from either insurers, brokers or legal firms. As there are several vacancies, we welcome applications from candidates from a range of backgrounds including EL/PL, RTA, Commercial Property etc. Equally, we welcome applications from candidates with previous London Market claims experience.
Our client is based a stone’s throw from Leeds railway station, close to the main public transport links and all the amenities the city centre has to offer. You will be welcome to work from home 1 day per week. In addition to a generous basic salary, you will receive a fantastic benefits package that includes a lucrative bonus and an impressive pension arrangement. For the ambitious, there is surely a host of opportunities for progression locally as the team continues to grow; this could be into managerial, technical or specialist roles, or moving across to other areas of the business such as Underwriting. Indeed, it is entirely feasible (but only if desired) to relocate to London and work from the City offices.
In addition to an attractive basic salary and outstanding benefits package, you’ll receive a very lucrative annual bonus.
Aston Charles – a personalised service from industry experts
General Insurance and Financial Services Recruitment
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Claims Handler employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and changes in liability claims handling. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your ability to handle complex claims and maintain client relationships. This will help you stand out as a candidate who can add value to our team.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our commitment to providing a supportive work environment will allow you to align your answers with what we look for in a candidate, making you a more appealing applicant.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Liability Claims Handling. Emphasise your previous roles, particularly those involving Employers’ Liability and Public Liability claims, and showcase any achievements or awards you've received in the field.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity to handle complex claims and develop technical skills, and explain how your background aligns with these requirements.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application demonstrates your ability to convey information clearly and effectively. Use concise language and structure your application logically to reflect your written communication abilities.
Highlight Technical Proficiency: Mention your experience with relevant systems and tools, especially if you are competent with using the Portal. This will show the employer that you can navigate multiple systems throughout the claims journey, which is crucial for the position.
How to prepare for a job interview at Aston Charles Ltd
✨Know Your Claims
Familiarise yourself with the specifics of liability claims, especially Employers’ Liability and Public Liability. Be prepared to discuss your previous experience in handling similar cases and how you approached them.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients and stakeholders in past roles.
✨Showcase Technical Proficiency
Be ready to discuss your experience with claims handling systems and the Portal. Highlight any technical skills that will help you navigate multiple systems efficiently during the claims process.
✨Emphasise Adaptability
With a hybrid-working model in place, demonstrate your ability to manage your time and tasks effectively. Share examples of how you've successfully adapted to different working environments or changes in your previous roles.