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- Tasks: Handle complex property claims and provide expert guidance to clients.
- Company: Join a prestigious global broker known for its successful client outcomes.
- Benefits: Enjoy a competitive salary, flexible benefits, and hybrid working options.
- Why this job: Make a real impact with high-profile clients and develop your skills in a supportive team.
- Qualifications: Extensive experience in managing large, complex property losses is essential.
- Other info: Opportunity to train and mentor less-experienced colleagues while working autonomously.
The predicted salary is between 43200 - 72000 £ per year.
Technical Commercial Property Claims Specialist (Hybrid-Working)
Prestigious Global Broker
Attractive salary and market-leading benefits
When it comes to delivering successful client outcomes, this team’s reach is far and wide. In fact, its ‘wins’ are regularly praised in the weekly inhouse broadcast by the UK CEO. As such, it is a high-profile role, where your achievements will have a real impact internally, as well as with a client list that comprises some of the biggest companies in the country. These include clients from a wide range of industry sectors such as Automotive, Food & Beverage, Tech and Engineering, including those who pay 8-figure premiums.
This Technical Team is staffed by some of the most gifted claims professionals in the market, many of whom have made the transition into broking from insurer or loss adjusting backgrounds. This specialist team deals with referrals made from Claims Advisors and Claims Executives from across the branch network, where specialist Property knowledge is required in order to deal with particularly complex losses, insurer declinatures, challenge wordings and adjustments, and quantum queries.
In addition, you will be required to attend client visits on occasion and, as a senior member of the team, assist with the training and development of less-experienced colleagues, as well as dealing with ad hoc technical referrals. With each loss being unique, there is no ‘one-size fits all’ approach to managing claims as complex as those handled by this team. For example, in some cases, you may only be involved once difficulties arise, and in others, you may deal with the loss from the very start; taking initial notification and establishing applicable coverage. In either instance, you will provide expert guidance and technical analysis throughout; striving to obtain the best possible settlement terms on behalf of your clients.
It is essential for this role that you have extensive experience of dealing with a variety of large, complex and contagious Property losses. You must be a natural problem-solver, solutions-focused, and able to understand arguments and different viewpoints in order to interpret and challenge policy wordings to drive positive client outcomes. You must be well-organised, with exceptional task-management skills, and be able to work autonomously. You will also have excellent communication skills (both written and verbal) and be able to produce a variety of reports, documentation and management information.
In return, you will receive a generous basic salary that is far in excess of what is offered in most ‘run of the mill’ broker claims roles. You will also receive a comprehensive, flexible-benefits package, which can be tweaked to your own personal circumstances.
Aston Charles - a personalised service from industry experts
General Insurance and Financial Services Recruitment
Claims Handler employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the commercial property insurance sector. Understanding the nuances of complex claims will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in claims handling. Engaging with peers can provide valuable insights and may even lead to referrals or recommendations that could enhance your application.
✨Tip Number 3
Prepare for potential client visits by honing your communication and presentation skills. Being able to articulate complex information clearly will set you apart as a candidate who can effectively manage client relationships.
✨Tip Number 4
Stay updated on policy wordings and legal frameworks relevant to property claims. This knowledge will empower you to challenge and interpret policies effectively, showcasing your expertise during discussions with hiring managers.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the specific requirements and responsibilities of a Claims Handler. Highlight your relevant experience in handling complex property claims and your problem-solving skills.
Tailor Your CV: Customise your CV to reflect your experience with large, complex property losses. Emphasise your technical knowledge, communication skills, and any previous roles that involved training or mentoring others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific examples of how you've successfully managed claims and contributed to positive client outcomes in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Technical Knowledge
Make sure to highlight your experience with complex property claims during the interview. Be prepared to discuss specific cases where you successfully navigated challenges, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts or policy wordings, so being able to convey information effectively will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific claims scenarios. Think about past experiences where you had to make tough decisions or negotiate settlements, and be ready to explain your thought process and the outcomes.
✨Emphasise Team Collaboration
As a senior member of the team, your ability to mentor and support less-experienced colleagues is crucial. Be prepared to discuss how you've contributed to team development in the past and how you plan to foster a collaborative environment.
