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- Tasks: Handle credit hire claims and deliver exceptional customer service.
- Company: Join a cutting-edge Insurtech that's revolutionising the claims industry.
- Benefits: Earn up to £35K, enjoy remote work, and receive support for professional qualifications.
- Why this job: Be part of a dynamic team making a real impact in the insurance sector.
- Qualifications: Experience in credit hire claims and strong communication skills required.
- Other info: Great opportunities for career progression in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
This range is provided by Aston Charles Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range up to £35K plus benefits.
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills.
As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Claims Handler employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience with claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your problem-solving skills. Remember, this role is all about client service, so be ready to demonstrate how you handle difficult conversations with empathy.
✨Tip Number 3
Show off your tech-savviness! Since this is a cutting-edge Insurtech firm, highlight any experience you have with digital tools or innovative approaches in your previous roles. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in Credit Hire claims and any relevant skills that match what we're looking for. This shows us you’re serious about the position and understand what it entails!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Share specific examples of how you've tackled challenges in previous roles, especially in client service and problem-solving.
Showcase Your Communication Skills: Since you'll be dealing with various stakeholders, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from showing your empathy and rapport-building abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Aston Charles Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Credit Hire claims. Be ready to discuss specific cases you've handled and the outcomes. This shows you’re not just familiar with the theory but have practical experience that can benefit the company.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in previous roles. Highlight your innovative approaches and how they led to positive client outcomes. This is key for a role in a disruptive Insurtech environment!
✨Demonstrate Your Communication Prowess
Since you'll be dealing with various stakeholders, practice articulating your thoughts clearly and empathetically. Think of scenarios where you had to manage difficult conversations and how you navigated them successfully.
✨Emphasise Your Self-Motivation
As this is a home-based role, it’s crucial to convey your ability to work independently. Share strategies you use to stay organised and motivated, ensuring the interviewer knows you can thrive with minimal supervision while still being part of a supportive team.
