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- Tasks: Manage and resolve tickets for global construction and mining operations.
- Company: Join a world-leading organisation with a dynamic global team.
- Benefits: Competitive hourly rate, continuous learning, and collaborative environment.
- Why this job: Gain technical experience while solving real-world problems on a global scale.
- Qualifications: Bachelor's degree and 1+ years in a similar role required.
- Other info: Opportunity for international travel and exposure to diverse markets.
The predicted salary is between 13 - 16 £ per hour.
Location: Desford
Contract: 12-month initial contract (high likelihood of extension)
Start Date: ASAP
About the Role
We are looking for a Business Support Analyst to join a dynamic global team supporting construction and mining equipment operations for a world-leading organization. This is a technical, fast-paced role where no two days are the same, offering continuous learning opportunities and exposure to international operations. You will be responsible for managing and resolving tickets across multiple systems, ensuring smooth processes for global stakeholders. This position is ideal for someone who thrives in a collaborative environment and enjoys problem-solving on a global scale.
Key Responsibilities
- Manage and resolve tickets across multiple systems efficiently.
- Support global operations for construction and mining equipment.
- Collaborate with internal teams and external partners worldwide.
- Handle orders and invoicing processes accurately.
- Utilize systems such as SAP, CMOPS, and Salesforce to maintain data integrity.
- Provide insights and reporting using tools like Power BI (preferred).
- Up to 10% international travel may be required to support global team locations.
What We're Looking For
Education: Bachelors degree (mandatory) in Business, Supply Chain, IT, Engineering, or Marketing.
Experience:
- 1+ years in a similar role (2-3 years preferred for senior-level responsibilities).
- Previous experience with orders and invoicing.
- Hands-on experience with SAP or CMOPS systems.
- Salesforce experience is highly desirable.
- Power BI knowledge is a plus.
Soft Skills:
- Proactive and able to manage workload independently.
- Strong communication skills for working with global teams and partners.
- Detail-oriented and organized with a problem-solving mindset.
Why Join Us?
- Work in a global organization with exposure to diverse markets and teams.
- Gain experience in a technical role with continuous learning opportunities.
- Be part of a collaborative and innovative environment.
Business Support Analyst in Leicester employer: Aston Carter
Contact Detail:
Aston Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Business Support Analyst role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Business Support Analysts and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your tech skills! If you've got experience with SAP, CMOPS, or Salesforce, make sure to highlight that in conversations. Bring up specific examples of how you've used these systems to improve processes or solve issues in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our dynamic global team. Let's get you that Business Support Analyst position!
We think you need these skills to ace Business Support Analyst in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Analyst role. Highlight relevant experience, especially with systems like SAP and Salesforce, and showcase your problem-solving skills. We want to see how you can contribute to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits. Don’t forget to mention your collaborative spirit and any international experience you have – we love that!
Showcase Your Soft Skills: In your application, emphasise your strong communication skills and detail-oriented nature. We’re looking for someone who can manage their workload independently while thriving in a global environment, so let us know how you fit the bill!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at Aston Carter
✨Know Your Systems
Familiarise yourself with SAP, CMOPS, and Salesforce before the interview. Being able to discuss your hands-on experience with these systems will show that you're ready to hit the ground running.
✨Showcase Problem-Solving Skills
Prepare examples of how you've effectively managed and resolved tickets or issues in previous roles. Highlighting your proactive approach to problem-solving will resonate well with the interviewers.
✨Communicate Clearly
Since this role involves collaboration with global teams, practice articulating your thoughts clearly. Use specific examples to demonstrate your strong communication skills and how you’ve worked with diverse teams.
✨Emphasise Continuous Learning
Express your enthusiasm for continuous learning and adapting in a fast-paced environment. Mention any relevant courses or training you've undertaken, especially related to Power BI or data reporting.
