Aston Autopark is offering a flexible opportunity for a Service Advisor to join our busy Aftersales team. This role is available on a full-time or part-time basis, with a 6:00pm finish, working alongside our existing AM and mid-afternoon team.
Working Hours
- Monday to Friday: 10:00am – 6:00pm
- Saturday: 1 in 3 rota (8:30am – 1:00pm)
- Flexible working contract available
- PM shift - typically 12:00pm – 6:00pm
- Time off in lieu available for Saturday work
- Additional hours available for holiday/absence cover and occasional AM collection & delivery duties
Job Types: Full-time, Part-time, Permanent
The successful candidate will cover the PM finish, which is 6:00pm, with a start time of 12:00pm under a flexible working contract. This will include a minimum of one Saturday morning in three; this can be more, with time taken in lieu mid-week to compensate. Additionally, extra cover hours for holidays and absence are available, along with collection and delivery hours in the AM.
About us
Aston Autopark is a family-owned and run business, established for over 36 years. We are a Vauxhall main dealer, as well as an authorised repairer for Peugeot, Citroën and Ford.
With over 200 vehicles in stock and a 3.5-acre site, we are a growing business with ambitious plans for further development. We pride ourselves on being a top-rated dealership for customer service, serving a wide surrounding area.
The Role
This is a great opportunity to become part of a great Aftersales team within a flexible working department.
Key Responsibilities:
- Front of house reception / counter – meet and greet
- Maintain customer service levels, meeting targets set and deadlines
- Look after customer bookings and checking vehicles
- Advise customers on course of action and invoice any work, whilst maximising any opportunities to upsell through the vehicle health check process
- Encourage customer satisfaction via exit handover and follow-up contact
- Prepare invoices, explain and take payments
- Produce estimates for repair costs and times
- Quote and sell service plans
Qualifications and Qualities
- Motor trade experience in this role or similar
- Great organisational skills
- Proficient in using computer systems
- Full clean driving licence
- Highly motivated
- Team player
- Communicate clearly with customers and colleagues
- Canteen
- Company pension
- On-site parking
Working Hours Monday–Friday 10.00am–6:00pm & Saturday 1 in 3 8.30am–1:00pm
Benefits Canteen. Company pension. Employee discount. On-site parking.
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Service Advisor in Melton Mowbray employer: Aston Autopark
As a leading employer in the automotive industry, we offer our Mechanics a dynamic work environment in High Wycombe, where innovation meets teamwork. Our commitment to employee development is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that you can grow your skills while contributing to a supportive and collaborative culture. Enjoy competitive benefits and the unique advantage of working in a vibrant community that values both professional and personal growth.
