At a Glance
- Tasks: Support customers with mental health needs to maintain tenancies and achieve independent living.
- Company: Join Aster, a company dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible working, wellbeing workshops, and savings on various activities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in social care or supported housing and understanding of mental health conditions required.
- Other info: This is a fixed-term contract until March 2026, with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Mental Health Housing Support Officer – fixed term contract until March 2026 – Acton, W3 6TA, United Kingdom
If you love to come to work to make a difference, keep reading.
As our Support Officer you’ll be providing housing related support to customers with mental health concerns and complex needs to enable them to maintain their tenancies and achieve their aspirations for independent living.
Working at our scheme Leamington Park in Acton, you’ll be supporting customers to access the community for activities including volunteering, attending college, personal appointments including GP visits, community mental health services and hospital appointments.
You’ll provide on hand support with everyday skills including budgeting, wellbeing and developing their skills to move onto appropriate independent living.
Your responsibilities will also include –
- Undertaking key-worker responsibilities for your caseload
- Completing initial and continuous assessment of needs, identifying risks and agreeing levels of support and actions
- Creating action plans for providing appropriate services
- Supporting customers with domestic tasks, where skills have not yet been developed
- Carrying out health and safety and fire safety checks in individual flats and communal areas
About you
You’ll consider yourself to be a great people person, building strong professional relationships, being able to empathise whilst actively encouraging and coaching.
You will come to the role with experience in the social care/charity/supported housing sector. You’ll have a practical understanding of mental health conditions and how they can impact everyday life.
You will be able to demonstrate experience of working with challenging behaviours and how your behaviour supports positive outcomes.
There will be an element of administration that comes with the role, so you’ll have great IT skills and will be able to communicate in both a formal and informal way.
Internally you will be known as a Support Officer.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake an enhanced DBS check if successful.
For existing colleagues this role can be offered as a secondment.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
We will interview during the advertising period so please submit your application as soon as possible.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
Mental Health Housing Support Officer - fixed term contract until March 2026 - Acton employer: Aster Group
Contact Detail:
Aster Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Housing Support Officer - fixed term contract until March 2026 - Acton
✨Tip Number 1
Familiarise yourself with the specific mental health conditions and challenges faced by your potential clients. Understanding these issues will help you connect better during interviews and demonstrate your empathy and suitability for the role.
✨Tip Number 2
Network with professionals in the social care and supported housing sectors. Attend local events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with challenging behaviours and how you've successfully managed them in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to support positive outcomes.
✨Tip Number 4
Showcase your IT skills and familiarity with administrative tasks during the interview. Being able to communicate effectively in both formal and informal settings is crucial, so practice articulating your thoughts clearly and confidently.
We think you need these skills to ace Mental Health Housing Support Officer - fixed term contract until March 2026 - Acton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Mental Health Housing Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong Supporting Statement: In your supporting statement, clearly articulate why you are a good fit for the role. Use specific examples from your past experiences in social care or supported housing to demonstrate your understanding of mental health conditions and your ability to support individuals with complex needs.
Update Your CV: Ensure your CV is up-to-date and reflects relevant experience, particularly in the social care sector. Highlight any specific skills related to mental health support, administration, and relationship building that are mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Aster Group
✨Show Your Empathy
As a Mental Health Housing Support Officer, you'll be working closely with individuals facing complex needs. Demonstrate your ability to empathise and connect with people during the interview. Share examples of how you've built strong relationships in previous roles.
✨Highlight Relevant Experience
Make sure to discuss your experience in the social care or supported housing sector. Be prepared to talk about specific situations where you successfully managed challenging behaviours and achieved positive outcomes for your clients.
✨Demonstrate Your IT Skills
Since the role involves some administration, it's important to showcase your IT skills. Be ready to discuss any software or tools you've used in past roles, and how they helped you manage your workload effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the organisation. This not only demonstrates your enthusiasm but also helps you understand if the job aligns with your career goals.