At a Glance
- Tasks: Join our team as a Lettings Coordinator, managing the home letting process from start to finish.
- Company: Aster Group is dedicated to providing excellent housing services and prioritising customer satisfaction.
- Benefits: Enjoy flexible working, wellbeing support, career development, and discounts on various activities.
- Why this job: Be part of a dynamic team, make a real impact, and enjoy a supportive work culture.
- Qualifications: Ideal candidates should have housing experience, strong IT skills, and excellent communication abilities.
- Other info: This role offers a 12-month fixed term contract with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Lettings Coordinator – 12 month fixed term contract – Ferndown, BH22 9JG, United KingdomWe have a 12 month fixed term contract opportunity to join the Dorset Lettings team as a Coordinator. You’ll be committed to delivering a first-class service, putting our customers at the heart of all we do. Primarily you will be letting homes to new and existing customers, carrying out verification checks, taking payments for rent in advance etc. Ultimately, you’ll see the process of letting a home out from start to finish to the point where a customer gets the keys to their new home.Computer literate, organised, pro-active and self-motivated, you will be part of the housing team responsible for ensuring that all empty and new build properties are let as quickly as possible working in conjunction with our maintenance colleagues and other housing colleagues.
You’ll work closely with local authorities and third party agencies so you’ll be confident and comfortable communicating with internal and external colleagues.Ideally, you’ll have some housing or lettings experience and will be a confident user of IT. Communication and collaboration is the key to success in this role, so you’ll thrive working in a busy environment juggling lots of balls and stakeholders.You will be out and about so having access to a vehicle for work and a full UK driving licence is a must. You can base yourself from home or the office, with the team coming together once a month in our Wareham office.What’s in it for meWe invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needsA focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash planWe invest in colleagues’ careers and development through our leader and colleague development frameworksDefined Contribution Pension and attached life assuranceVolunteering hours available to all colleagues to enable them to give backSavings at cinemas, gyms, holidays, days out, various shops and eateries and lots moreEnhanced leaveWe celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.Ready to apply?To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job.
Please submit a copy of your up-to-date CV along with a supporting statement.Successful candidates will complete a Basic DBS Check.We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
Lettings Coordinator - 12 month fixed term contract - Ferndown employer: Aster Group
Contact Detail:
Aster Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Coordinator - 12 month fixed term contract - Ferndown
✨Tip Number 1
Familiarise yourself with the local housing market in Ferndown. Understanding the area, property types, and rental prices will help you engage confidently with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the lettings and housing sector. Attend local property events or join online forums to connect with others in the industry, which can provide valuable insights and potential referrals.
✨Tip Number 3
Brush up on your IT skills, especially any software commonly used in lettings management. Being proficient in these tools will not only boost your confidence but also show your commitment to being organised and efficient.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully managed multiple tasks or resolved conflicts, as this role requires strong communication and collaboration skills.
We think you need these skills to ace Lettings Coordinator - 12 month fixed term contract - Ferndown
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Lettings Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Supporting Statement: In your supporting statement, clearly articulate why you are a good fit for the role. Use specific examples from your past experiences that demonstrate your organisational skills, customer service focus, and ability to work collaboratively.
Update Your CV: Ensure your CV is up-to-date and tailored to the lettings industry. Highlight relevant experience, particularly in housing or lettings, and emphasise your IT proficiency and communication skills.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your CV and supporting statement as specified, and double-check for any additional requirements such as verifying your right to work in the UK.
How to prepare for a job interview at Aster Group
✨Showcase Your Customer Service Skills
As a Lettings Coordinator, delivering first-class service is crucial. Be prepared to share examples of how you've put customers at the heart of your previous roles, demonstrating your commitment to excellent service.
✨Demonstrate Organisational Skills
This role requires you to juggle multiple tasks and stakeholders. Highlight your organisational abilities by discussing how you manage your time and prioritise tasks effectively in a busy environment.
✨Familiarise Yourself with Housing Regulations
Having some housing or lettings experience is ideal. Brush up on relevant regulations and best practices in the lettings industry so you can speak confidently about them during the interview.
✨Prepare for IT and Communication Questions
Since the role involves using IT and communicating with various stakeholders, be ready to discuss your proficiency with technology and provide examples of how you've successfully collaborated with others in past roles.