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- Tasks: Service and repair gas boilers in domestic settings across Dorset.
- Company: Join a purpose-led organisation that values its people.
- Benefits: Generous salary, tool allowance, van, fuel card, and wellbeing programme.
- Why this job: Make a real difference in people's homes while enjoying great support and training.
- Qualifications: Gas qualifications and plumbing experience required; customer service focus is essential.
- Other info: Flexible working with opportunities for career development and recognition.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you a brilliant Domestic Heating Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team has two exciting opportunities for you to join us working around the Dorset area.
You’ll bring your proven track record of servicing gas boilers & repairs in a domestic dwelling to support the Dorset heating team. Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you’ll be comfortable using technology and IT systems.
You’ll work alone primarily, so you’ll be confident working to your own initiative, but you will get plenty of support from your regional supervisor. The team get together for team meetings, these are face to face now our offices are open, you’ll attend toolbox talks for regular training and company updates.
You’ll be given a company vehicle to get around our communities, so you’ll need a full UK manual driving licence. You’ll primarily be working in the Dorset region but may be required to work across the wider Area if there’s business need.
You’ll be an ambassador for us with a “can do” attitude and a right service, first time mentality. You’ll enjoy providing high quality service to our customers whilst being the friendly face of Aster.
About You
You’ll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You’ll also hold CCN1, CKR1, HTR1 & CENWAT1 qualifications and if you’ve got an oil qualification that would be great.
If you’ve worked in social housing that’s a bonus but is not essential. As a domestic heating engineer, you’ll know that safety is priority therefore you’ll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You’ll also have a good understanding of health & safety regulations.
You’ll be motivated with a focus on customer service as you’ll be in our customers’ homes every day. You’ll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You’ll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region.
You’ll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements.
What’s in it for me?
We invest in our people because we know if they have a better day at work, the service our customers receive will be better. Therefore on top of a generous salary you will be given access to our amazing benefits:
- Tool allowance of ÂŁ204
- A van and fuel card to get you around Wiltshire
- You’ll join the out of hours / standby rota, which will enable you to increase your salary
- Uniform, you can choose what you need to keep you safe and comfortable at work
- A defined Contribution Pension and attached life assurance
- Your health and wellbeing is important to us therefore you will be given access to our unique Wellbeing programme to ensure you and your family are supported
- Access to learning programmes to help develop you in your role
- We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards
We may choose to interview during the advertising period.
Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake a basic DBS check if successful. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.
Domestic Heating Engineer - Ferndown employer: Aster Group
Contact Detail:
Aster Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Heating Engineer - Ferndown
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work or any certifications, bring them along to interviews. It’s a great way to demonstrate your expertise and commitment to quality service.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come up. Reach out directly to companies you’re interested in, like Aster, and express your enthusiasm for working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research common questions for Domestic Heating Engineers and practice your responses. Also, think about how you can showcase your customer service skills, as that’s key in this role.
We think you need these skills to ace Domestic Heating Engineer - Ferndown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with gas boilers and domestic heating systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Strong Supporting Statement: This is your chance to shine! Use your supporting statement to explain why you’re the perfect fit for our team. Share specific examples of your work and how you’ve provided excellent customer service in the past.
Show Off Your Tech Savvy: Since you'll be using a PDA for job scheduling, mention any relevant tech skills you have. We love candidates who are comfortable with technology, so let us know how you’ve used IT systems in your previous roles.
Be Yourself!: We’re looking for someone with a 'can do' attitude, so let your personality shine through in your application. Don’t hesitate to show us your enthusiasm for the role and your commitment to providing top-notch service!
How to prepare for a job interview at Aster Group
✨Know Your Stuff
Make sure you brush up on your gas safety regulations and qualifications like CCN1, CKR1, HTR1 & CENWAT1. Be ready to discuss your experience with servicing gas boilers and any specific challenges you've faced in domestic settings.
✨Show Off Your Tech Skills
Since you'll be using a PDA for job scheduling, it’s a good idea to familiarise yourself with similar technology. During the interview, mention any experience you have with IT systems or handheld devices to show you're comfortable with tech.
✨Customer Service is Key
As you'll be working in customers' homes, highlight your customer service skills. Share examples of how you've handled difficult situations or provided excellent service in the past to demonstrate your 'can do' attitude.
✨Team Player with Initiative
Even though you'll often work alone, being part of a team is important. Talk about your ability to work autonomously while also being a supportive team member. Mention any experiences where you’ve collaborated effectively with colleagues.
