At a Glance
- Tasks: Ensure customer quality requirements are met and handle complaints effectively.
- Company: Join Astemo, a global leader in automotive innovation and quality.
- Benefits: Exciting growth opportunities, collaborative culture, and a commitment to diversity.
- Other info: Be part of a dynamic team that values creativity and inclusivity.
- Why this job: Make a real impact in quality assurance within the automotive industry.
- Qualifications: HNC/HND in Engineering and 5 years' experience in a similar role.
The predicted salary is between 33075 - 40425 £ per year.
Job Purpose
To ensure all Customer QA requirements are satisfied and that customer returns and Customer complaints are handled appropriately.
Description
To ensure all Customer QA requirements are satisfied and that customer returns and Customer complaints are handled appropriately.
- Scope of Job
- 1 Quality Issues: Primary interface to Customer on all Quality Issues.
- 2 Quality Returns: Control of Line and Warranty Returns in accordance with Customer requirements, ensuring adequate countermeasures are taken to prevent reoccurrence.
- 3 Quality KPI & Reporting: Monitor and report Quality KPI measures for their relevant section and use to drive improvements in QA performance.
- 4 Support QA Technicians: Supporting QA Technicians with product investigations and use of relevant equipment.
- 5 Quality & Work Instructions: Generation of detailed Quality and Test Stand Work Instructions, and support the Technicians in using them.
- 6 Concessions: Control of External and Internal Concession requests, in conjunction with Lead Quality Engineer.
- 7 Supplier Quality: Conduct audits and manage Supplier quality issues as required.
- 8 Customer QA Requirements: Completion of all relevant documentation in support of Customer QA requirements (ANPQP/APQP/PPAP).
- 9 Process Capability: Analysis of process capability data /R&R study data, and working with Production Engineering to improve the production line accordingly.
- 10 Customer and Astemo Requirements: Understand and deploy Customer Specific Requirements and Astemo standards for their products and ensure continual compliance.
- Typical Knowledge & Skills
An in depth knowledge of automotive standards and quality techniques and their application, especially IATF 16949 and APQP tools such as control plans, process flow, FMEA, SPC, R&R, internal audit, structured problem solving.
- Typical Qualifications And Previous Experience
- HNC / HND Electrical / Mechanical Engineering as a minimum.
- PC Literate(Word/Excel)
- Excellent communication and interpersonal skills
- 5 years’ experience in a similar role, ideally gained within automotive. We would consider an electronics, high volume manufacturing assembly background.
- Liaison with customers.
Why Astemo?
At Astemo, we respect each other, never pass the buck and work creatively to accomplish our mission.
Our people are given exciting opportunities to develop and grow in a truly international business, where they are proud to be part of a collaborative and innovative team.
Diversity & Inclusion is valued to build and leverage an inclusive work environment and embrace diversity to unlock our full potential.
We believe that this will give us the strength to drive great innovations to create new values for people, vehicles, and the society, and to unlock our full potential to become a global leader in everything we do.
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Quality Engineer - J0051191 in Bolton employer: Astemo Ltd.
Astemo is an exceptional employer that prioritises the growth and development of its employees within a collaborative and innovative environment. Located in Bolton, our team enjoys a diverse and inclusive culture, with exciting opportunities to contribute to world-leading mobility solutions while making a positive impact on society. Join us as a Supply Planner and be part of a mission-driven organisation that values respect, creativity, and teamwork.
