Director, Content Factory Lead in Addlestone

About Astellas. At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions. We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes. Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

The Opportunity As Content Factory Lead, you will be a critical member within the Content Activation team, responsible for the strategic vision, development, and global deployment of Astellas’ omnichannel content production hub. This role leads the evolution and operational excellence of the OCCF, ensuring seamless integration with Astellas’ operating model and alignment with the company’s digital transformation ambitions. The CF Lead will drive the adoption of best-in-class content production practices, oversee third-party partnerships, and champion organisational change across regions and markets to deliver measurable business value. As we enter this next phase of Content Factory, both the continuity of existing services and evolution of our content production hub remains a key priority as we continue to drive omnichannel transformation across the organisation. The scope of this role will span across regions and geographies and will require the development of complex operating procedures, monitoring, issue resolution, critical thinking and ongoing evolution to align with business needs and priorities.

Hybrid Working At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.

Key Responsibilities

• Manage OCCF third-party vendor team to ensure effective BAU operations, including participation in governance meetings, finance reviews, and account management.
• Oversee budget management, identify efficiencies, and deliver productivity gains.
• Ensure stakeholder buy-in for OCCF BAU services and assess new services or capabilities as needed.
• Explore innovations and drive evolution of OCCF services based on industry trends and business needs.
• Plan and execute POCs through deployment and transition to BAU, ensuring scalability for key delivery channels.
• Collaborate with internal teams and vendors to deploy compliant, scalable solutions and onboard new business adopters.
• Maintain governance frameworks, risk management plans, and KPIs to track and monitor performance.

Essential Knowledge & Experience

• Extensive experience in content operations, creative/production content development, or marketing.
• Proven success leading large-scale global projects in pharmaceutical or healthcare industries.
• Excellent organizational, planning, and project management skills with attention to detail and ability to manage multiple projects.
• Strong communication and presentation skills, including influencing and managing senior leaders and stakeholders.
• Brand marketing experience, including digital strategy, digital marketing, and multi-channel content delivery.

Education

• Bachelor’s degree in Business, Marketing, or equivalent.

Preferred Skills & Knowledge

• Expertise with global content operations models in pharma or a comparable industry.
• Knowledge of digital innovations, content technology platforms, and workflow programs.
• Advanced degree with a background in healthcare or pharmaceutical marketing.
• Strong understanding of commercial strategy, business planning, and governance.
• Proven ability to operate within cross-continent organizations across multiple geographies.

This is a permanent role. This role is located in the United Kingdom. This role follows a hybrid working model, blending home-based work with a minimum of 1 day per quarter in the office (to be confirmed based on primary location and business need). Flexibility may be required in line with business needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.