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- Tasks: Support employees and managers with HR issues across multiple countries.
- Company: Astellas is a progressive health partner focused on innovative solutions for patient needs.
- Benefits: Enjoy a hybrid work model with flexibility to balance work and home life.
- Why this job: Join an inclusive team dedicated to developing therapies that make a real impact on patients' lives.
- Qualifications: Bachelor’s degree required; significant experience in HR case management preferred.
- Other info: Full-time permanent role based in the UK office, with a minimum of 1 day per month onsite.
The predicted salary is between 36000 - 60000 £ per year.
People Operations Partner
About Astellas
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword – it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
About This Job
As a People Operations Partner, you will be responsible for supporting employees and managers across multiple countries by handling cases escalated by the HR Service Delivery Team. You will offer expertise in multi-country policies and general HR knowledge to educate and assist leaders, managers, and associates on various People-related topics. People Operations Specialists support all customer groups and facilitate the management of life cycle events, resolve employee relations issues, and provide guidance and support to leaders on HR matters and policies.
At Astellas, we recognise that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.
You will be part of an inclusive team that works to develop innovative therapies for patients.
Key Activities for this role:
- Providing managers and employees with legally compliant, reliable advice and guidance on a wide range of case management issues.
- Overseeing all aspects of employee relations case management, including underperformance, disciplinary matters, cross-border challenges, grievances, and sickness absence.
- Leading a diverse portfolio of business change projects and in-country initiatives, collaborating closely with HR Business Partners (HRBPs) to ensure successful implementation.
- Supporting HR Business Partners and Centres of Excellence in executing cyclical HR processes, such as talent management and rewards programs.
Essential Knowledge & Experience:
- Significant experience in providing legally compliant advice on case management matters.
- Proven ability to manage employee relations issues, including performance and disciplinary cases.
- A strong track record of overseeing business change projects in collaboration with HR Business Partners.
- Extensive experience in supporting HR processes, including talent management and rewards.
Preferred Knowledge/Experience/Qualifications:
- Experience in managing high risk employment-related cases from intake to investigation to resolution.
Educations/Qualifications:
- Bachelor’s degree or equivalent.
Additional Information:
- Type of role full-time permanent.
- Location UK office (Addlestone).
- This position follows our hybrid working model. The role requires a blend of home and minimum 1 day per month in our UK office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
What We Offer:
- A challenging and diversified job in an international setting.
- Opportunity and support for continuous development.
- Inspiring work climate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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People Operations Partner employer: Astellas Europe
Contact Detail:
Astellas Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Partner
✨Tip Number 1
Familiarize yourself with Astellas' commitment to patient centricity. Understanding how this principle guides their operations will help you align your responses and demonstrate your fit for the People Operations Partner role.
✨Tip Number 2
Highlight your experience in managing employee relations issues, especially in a multi-country context. Be prepared to discuss specific examples where you've successfully navigated complex case management scenarios.
✨Tip Number 3
Showcase your ability to lead business change projects. Astellas values collaboration with HR Business Partners, so be ready to share instances where you've worked effectively in teams to implement HR initiatives.
✨Tip Number 4
Emphasize your understanding of legal compliance in HR practices. Given the role's focus on providing legally compliant advice, demonstrating your knowledge in this area will set you apart from other candidates.
We think you need these skills to ace People Operations Partner
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Operations Partner position. Understand the key activities and essential knowledge required, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in providing legally compliant advice on case management matters. Include specific examples of how you've managed employee relations issues and led business change projects.
Showcase Your Skills: Make sure to showcase your skills in supporting HR processes, such as talent management and rewards programs. Mention any relevant qualifications or certifications that align with the role's requirements.
Personalize Your Application: Personalize your cover letter by expressing your enthusiasm for Astellas' commitment to patient-centricity and how your values align with their mission. This will demonstrate your genuine interest in the company and the role.
How to prepare for a job interview at Astellas Europe
✨Understand Patient Centricity
Make sure you grasp the concept of Patient Centricity, as it’s a core principle at Astellas. Be prepared to discuss how you can contribute to creating a patient-centric culture in your role.
✨Showcase Your HR Expertise
Highlight your experience in providing legally compliant advice on case management issues. Prepare examples of how you've successfully managed employee relations and performance cases in the past.
✨Demonstrate Project Management Skills
Be ready to talk about your experience overseeing business change projects. Discuss specific initiatives you've led and how you collaborated with HR Business Partners to ensure successful outcomes.
✨Emphasize Flexibility and Adaptability
Since this role involves a hybrid working model, express your willingness to adapt to different working environments. Share examples of how you've successfully balanced remote work with in-office responsibilities.
