Quality Support Officer – Nuclear Projects (Hybrid) in Somerset

At Assystem, our mission is to accelerate the energy transition worldwide. Our 8,000 Switchers blend historical engineering expertise with cutting‑edge digital technologies to drive this change. Join us in revolutionizing the energy sector and making a significant global impact.

As a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality‑related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.

Key Responsibilities

• Support Records Support Manager and help with day‑to‑day admin and documentation tasks.
• Receive task requests and ensure they are completed accurately and on time.
• Edit, review, and organize quality documents.
• Use Teamcenter to upload and manage documents.
• Return completed document packs to the requester.
• Use Excel to track and manage task progress.
• Find and use the correct templates using specific codes.
• Complete and submit templates based on project needs.
• Help review documents for quality and compliance.
• Take part in MDT (Multi‑Disciplinary Team) meetings and support quality check processes.
• Assist in identifying and closing non‑conformance issues.
• Participate in training sessions to improve knowledge and skills.
• Support quality audits, root cause analysis, and improvement activities.
• Maintain trackers and dashboards with accurate data.
• Help prepare regular quality reports for internal and external stakeholders.
• Support investigations with relevant data when required.
• Organize and verify data across various tools and systems.

Qualifications

• Experience in a project environment, preferably in a regulated sector.
• Self‑starter and a Completer/Finisher.
• Good awareness of the quality/safety environment.
• Experience working in organisations that are certified to ISO 9001, ISO19443.
• Experience of ONR Licence Conditions is an advantage.
• Experience in the review of Quality Records (e.g., Material Certification; CFSI).
• Ability to analyse quality data at various levels across the business.
• Ability to build effective relationships with the team.
• Experience with Microsoft Office, especially Excel, ADOBE and Power BI.
• Pro‑active and flexible, planning and working on own initiative across a broad range of issues to drive performance.
• Background in Quality is desirable.
• Fluent in English, preferably with some French language skills.

Additional Information

Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.

Benefits & Perks

• Hybrid Working – Flexibility to work from home and the office.
• 25 Days Annual Leave + Bank Holidays.
• Buy & Sell Holiday – Make your time off work for you.
• 8% Company Pension Contributions.
• Income Protection & 3x Salary Death‑in‑Service Cover.
• Competitive Sick Pay – Support when you need it.
• Healthcare Cash Plan – Claim back on dental, optical & more.
• Free Digital Gym Access – Expert‑led fitness classes.
• Exclusive Discounts – Restaurants, days out & top brands.
• 24/7 Employee Support Line – Mental health, financial & legal help.
• Cycle to Work Scheme – Save money & go green.
• Free Flu Jabs & Eye Test Vouchers.
• Paid Professional Membership Fees.
• Volunteer Days – Make a difference on company time.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD: We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process. Bring your unique contributions and help us shape the future.