At a Glance
- Tasks: Support quality activities in a nuclear power project through document management and data tracking.
- Company: Join Assystem, a leader in delivering innovative nuclear projects.
- Benefits: Enjoy hybrid working, 25 days leave, healthcare cash plan, and exclusive discounts.
- Other info: Diverse and dynamic workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Experience in project environments and strong Excel skills are essential.
The predicted salary is between 30000 - 40000 € per year.
As a Technical Support Officer working on a nuclear power plant project, you will work closely with the Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.
Key Responsibilities:
- Support Records Support Manager: Assist the Records Support Manager with day-to-day admin and documentation tasks. Receive task requests and ensure they are completed accurately and on time.
- Document Management & Editing: Edit, review, and organize quality documents. Use Teamcenter to upload and manage documents. Return completed document packs to the requester.
- Template & Data Handling: Use Excel to track and manage task progress. Find and use the correct templates using specific codes. Complete and submit templates based on project needs.
- Quality Support & Reviews: Help review documents for quality and compliance. Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes. Assist in identifying and closing non-conformance issues.
- Training & Continuous Improvement: Participate in training sessions to improve knowledge and skills. Support quality audits, root cause analysis, and improvement activities.
- Data & Reporting: Maintain trackers and dashboards with accurate data. Help prepare regular quality reports for internal and external stakeholders. Support investigations with relevant data when required.
- General Admin Tasks: Organize and verify data across various tools and systems.
Skills Required:
- Experience in a project environment, preferably in a regulated sector.
- Dynamic individual who is a self-starter as well as a Completer/Finisher.
- Good awareness of the quality/safety environment.
- Experience of working in organisations that are certified to ISO 9001, ISO19443.
- Experience of ONR Licence Conditions is an advantage.
- Experience in the review of Quality Records (e.g. Material Certification; CFSI).
- The ability and knowledge to analyse quality data at various levels across the business.
- The ability to build effective relationships with the team.
- Experienced user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI.
- Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance.
- Experience with a background in Quality is desirable.
- Fluent in English language, preferably with some French language skills (but not essential).
Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.
Your Benefits Package:
- Hybrid Working - Flexibility to work from home and the office.
- 25 Days Annual Leave + Bank Holidays.
- Buy & Sell Holiday - Make your time off work for you.
- 8% Company Pension Contributions.
- Income Protection & 3x Salary Death-in-Service Cover.
- Competitive Sick Pay - Support when you need it.
- Healthcare Cash Plan - Claim back on dental, optical & more.
- Free Digital Gym Access - Expert-led fitness classes.
- Exclusive Discounts - Restaurants, days out & top brands.
- 24/7 Employee Support Line - Mental health, financial & legal help.
- Cycle to Work Scheme - Save money & go green.
- Free Flu Jabs & Eye Test Vouchers.
- Paid Professional Membership Fees.
- Volunteer Days - Make a difference on company time.
We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter!
Bring your unique contributions and help us shape the future.
Technical Support Officer - Quality in Somerset employer: Assystem GmbH
At Assystem, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the nuclear sector. Our commitment to employee well-being is reflected in our comprehensive benefits package, including hybrid working options, generous annual leave, and professional development opportunities, ensuring that you can thrive both personally and professionally in Bridgwater. Join us to be part of a diverse team dedicated to shaping the future of energy while enjoying a supportive culture that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer - Quality in Somerset
✨Tip Number 1
Get to know the company! Research Assystem and understand their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to quality support and document management. Use examples from your past experiences to demonstrate how you can contribute to the role effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Technical Support Officer - Quality in Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Officer role. Highlight your experience in document management and quality assurance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Relevant Experience:When detailing your work history, focus on any roles you've had in regulated environments or those involving quality control. Mention specific tools like Excel or Teamcenter that you've used, as this will show us you're ready to hit the ground running.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, clarity is key in quality documentation!
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Assystem GmbH
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and ISO 19443 standards, as well as ONR Licence Conditions. Being able to discuss these in your interview will show that you understand the quality environment and can contribute effectively.
✨Showcase Your Document Management Skills
Be prepared to talk about your experience with document management systems like Teamcenter. Highlight any specific examples where you've successfully edited, reviewed, or organised quality documents, as this is a key part of the role.
✨Excel at Excel
Since you'll be using Excel to track and manage task progress, brush up on your skills. Be ready to discuss how you've used Excel in previous roles, especially for data analysis and reporting, as this will demonstrate your capability in handling quality data.
✨Demonstrate Proactivity and Flexibility
The role requires a self-starter who can work independently. Prepare examples of times when you've taken the initiative to solve problems or improve processes, as this will resonate well with the interviewers looking for a Completer/Finisher.
